Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

April Ann Lucy

Happy Valley-Goose Bay

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Professional with strong administrative skills and proven ability to assist in various operational tasks. Known for reliable teamwork and adaptability in fast-paced environments. Highly skilled in organization, communication, and time management. Focused on delivering results and enhancing team efficiency.

Overview

8
8
years of professional experience

Work History

General Help

Labrador Catering
02.2021 - 06.2024
  • Ensure safety prior,during and after each work task through FLRA paper work , documentation and following through with EYES program and at times, necessary unsafe condition cards and reporting to safety officer. Ensuring that Voisey's Bay core values were followed thoroughly
  • Performed daily checks on supplies and tools to be able to complete each task with highlighting production in a polite,safe,timely manner for the clients
  • sanitizing and maintaining a clean environment while using industrial machinery including ; dishwasher, pot washer,sprayer, washers, dryers, soda machine ,drink dispensers,c02 tanks and drink syrups with other various tools that required daily up keep to ensure production in timely manner
  • loading and unloading bagged linen throughout camp site to and from laundry room , delivery of supplies to dorms and ensuring fire exits werent blocked
  • providing excellent customer service through time management, preparation of tools before and after , taking pride in my work , having open and clear communication with co workers and other areas within site services
  • accomodations ; house keeping tasks
  • Outside Janitor; cleaning of all outside lunch and washroom trailers, dumping of garbage in locked containers
  • Fostered a positive work environment through proactive problem-solving approaches.
  • Attended daily safety tool box meetings and weekly safety Sunday meetings to ensure I was kept up to date with any changes, protocols ,safety issues and insight
  • lifting of food items and cleaning supplies through proper lifting techniques
  • Receiving water buckets from contractors , ensuring adequate sanitizing and refilling with ice and water
  • assisting with food item requests for contractor orders (supplies for lunch trailers)
  • deep cleaning with extra detail for KPI inspections , seasonal deep cleaning and decorating open areas for special occasions
  • Wrapping of baked goods,produce, sandwiches etc
  • Assisting warehouse workers with proper storage of food items, inventory and 'hand bombing' of supplies to ensure production and an efficient work space for safety and open traffic of the work area
  • disposing of waste water, food oil, glass and food garbage through right disposal methods
  • daily dissemble and assemble of dishwasher for proper sanitization , temp logs and any potential noticing of wear and tear /leaks
  • stocking of dishes and food supplies
  • food prep
  • Second cook (fill in) duties at times including serving line

Community Health Worker

Nunatsiavut Government
04.2017 - 02.2021
  • Various training and work shops ; Nutrition North , Diabetes, COHI Program Etc . to enhance work skills
  • Connected with local clients to improve all areas of Social and health determinant's within each community (this job offered a job transfer to Happy Valley- Goose Bay) once the position became available
  • Month end reports
  • Review past programming and enhanced ideas to discuss areas of importance to each community ,built on concept through Community Health Plan for Inuit specific programs
  • Working along side of others to improve team work through Purchase Order Requests , online/phone orders for supplies for programs that involved mainly food and land based ,children programming and Land Based outings
  • Sanitizing,organizing and inventory of supplies to to ensure safety etc
  • Partnering with local resources/agencies to collab and promote Nunatsiavut and its services for clients in each commmunity
  • Working with Dental team in Hopedale to provide Fluoride treatments/info to children and caregivers highlighting education as early as pre birth to Mothers ensuring knowledge of COHI program
  • Pre/post planning debriefing for various aged groups specifically with team lead and other Community Health workers to ensure programming was efficient and successful
  • Community Gardening
  • Planned and organized aged/gender role Land Based Outing's for cultural practices and healing at the local lodge in Hopedale
  • Counseling services to clients and intake form filling for those within the system and wanting treatment
  • Monthly Diabetes education and meal
  • Monthly Elders Socials
  • Weekly Kids in Kitchen Program
  • Radio Spots
  • Relief work for Child Development Program
  • Food safety training


Main Files I held were : COHI , Nutrition North, Diabetes initiative and Land Based and counseling services. Other job duties were also included highlighting COVID-19 intake forms, education and programming around that unforeseen time . Many changes and pace of work then factored a personal decision to change careers.

Child and Youth Worker

Key Assets NL
05.2016 - 06.2019
  • Provided key emotional support to special needs youth.
  • Daily Sanitizing of home ,Daily Logs which included things such as medication(s), referrals , daily interaction and also family monitored visits and overall activity of the child/youth in care
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
  • Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.
  • Enhanced youth development by implementing engaging and age-appropriate programs.
  • Contributed positively towards team collaborations by engaging in regular meetings and sharing insights, enhancing team cohesion.
  • Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
  • Organized group activities to promote social skills development among youth participants in a fun yet structured environment.
  • Advocated for client needs within various systems, such as schools, courts, and social service agencies.
  • Promoted positive behavior change in young clients by utilizing evidence-based therapeutic techniques.
  • Provided supervision to junior staff members, offering mentorship and guidance on best practices for working with children and teenagers.
  • Participated in ongoing professional development opportunities to stay current with trends, theories, and best practices within the field of child and youth work.
  • Conducted thorough assessments to identify clients'' emotional, behavioral, or developmental issues requiring intervention or support services.
  • Maintained detailed case records, ensuring accurate documentation and timely reporting of progress to relevant stakeholders.
  • Developed strong rapport with clients and families, fostering trust and open communication during therapy sessions.
  • Coordinated family visits, medical appointments and therapy sessions for youth residents.
  • Established partnerships with local organizations aiding resource sharing which improved overall community impact.
  • Prepared reports to define goals, weaknesses and strengths of residents through daily record keeping and ensuring high confidentiality
  • Facilitated group and individual support sessions for reintegration into home settings with biological or foster families.
  • Participated in community events and fundraisers to gain awareness and support of local youth needs.
  • Facilitated therapeutic groups addressing topics such as anger management, coping skills, self-esteem improvement, substance use prevention among others.
  • Assisted in the successful reintegration of youth into their communities after residential care or detention periods.
  • Fostered resilience in children facing emotional challenges, providing consistent emotional support.
  • Enhanced emotional well-being of children by implementing individualized support plans.
  • Advocated for rights and needs of children within education system, ensuring appropriate accommodations.
  • Supported children's development with tailored behavioral modification strategies.
  • Improved communication skills within families through structured family support sessions.
  • Provided crisis intervention services, ensuring safety and well-being of children in emergency situations.
  • Assisted children and youth on medical appointments and treatment also at times included travelling clients to their home towns for family visitation
  • Accompanied children and youth on Land based outings



Attended various CYC conferences and training opportunities to further enhance work skills . I had also been a temporary student of NSCC through partnership with the Nunatsiavut Government . I had given up education due to work load and school work so I kept main focus on my career.

Education

No Degree - Child And Youth Care

NSCC
Novascotia
05-2017

Trades Certificate Welder - Welding

College of North Atlantic
Happy Valley-Goose Bay, NL
06-2009

Orientation To Trades And Technology -

College of The North Atlantic, NL
Happy Valley-Goose Bay, NL
03-2008

Skills

  • Time efficient for company production
  • Strong communication skills
  • Both team and independent worker
  • Excellent customer service
  • Flexible
  • Quick learning capability and open to training
  • Food safety training (maybe dated)
  • Class 5 drivers license

Languages

English
Full Professional

Timeline

General Help

Labrador Catering
02.2021 - 06.2024

Community Health Worker

Nunatsiavut Government
04.2017 - 02.2021

Child and Youth Worker

Key Assets NL
05.2016 - 06.2019

No Degree - Child And Youth Care

NSCC

Trades Certificate Welder - Welding

College of North Atlantic

Orientation To Trades And Technology -

College of The North Atlantic, NL
April Ann Lucy