Summary
Overview
Work History
Education
Skills
Timeline
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APRIL WILSON

APRIL WILSON

London, England

Summary

Dedicated to continuous learning and skill enhancement, with a strong commitment to delivering exceptional results in every project. A proactive approach to problem-solving and an unwavering focus on quality drive the pursuit of excellence. Eager to embrace new challenges and contribute positively to success while fostering innovation.

Overview

9
9
years of professional experience

Work History

Manager

Abercrombie & Fitch
07.2024 - 08.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Manager

Colour Collections
01.2017 - 01.2022
  • Company Overview: Hair salon in Melbourne, Victoria Australia
  • Manager of Colour Collections (hair salon) in Melbourne, Victoria Australia where I also completed my apprenticeship to become a fully qualified hair stylist. I started my apprenticeship in 2017 and finished in 2020 and have been managing since 2022

Waitress

- 01.2016
  • Waitress experience in a Melbourne restaurant - 2016

Education

GED -

Dromana
Melbourne
11-2019

Skills

  • Client support
  • Sales expertise
  • Promoting a supportive team culture
  • Passionate work ethic
  • Problem solving
  • Consistent commitment to quality
  • Engaged mindset
  • Fast learner
  • Kind to others
  • Strong team collaboration skills
  • Willingness to learn new skills
  • Ability to hit KPIs
  • Passionate about inclusion and I possess the ability to get along and find a common interest with everybody!

Timeline

Manager

Abercrombie & Fitch
07.2024 - 08.2025

Manager

Colour Collections
01.2017 - 01.2022

Waitress

- 01.2016

GED -

Dromana

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APRIL WILSON