Antonio Vilela
Haarlem
Summary
I’ve been working in international tech teams for 15 years now, being a passionate and results-
driven professional with a diverse background across leading companies like HP, Philips, Microsoft,
Adecco, and Unit4, with experience going from Software and Hardware, to Healthcare, to
Automotive, and Logistics. I consider myself a Team Player, always focused on what I can do to
contribute to achieving the team´s and the company´s goals
I’m focused on building lasting relationships and guiding teams towards success, with deep
knowledge in Sales Operations, CRM (Salesforce), Sales Strategy, Process Improvement and
Planning. Whether it’s structuring complex topics, shaping large data sets, or leading business
transformations, I approach each challenge with commitment and focus on deliver.
I hold a degree in Applied Statistics, which has been vital in supporting me with my data analysis
and data quality processes. I utilize these skills to assist stakeholders in making informed and
continuously improved business decisions.
I speak Portuguese and English fluently (both native or bilingual), and I have an elementary level of
Spanish.
Overview
16
16
years of professional experience
Work History
Global CRM Operations Manager
Lotus Cars BV
08.2022 - Current
- Responsible for the global sales operations project supporting different teams like sales, finance and marketing, with planning, sales forecasts and pipeline, reporting, and overall sales operations strategy
- Leading the CRM process improvement team, together with other cross functional teams
Global CRM Operations Project Lead
ATS Global BV
11.2021 - 08.2022
Business Process Owner
Diasa Informática, SA, Arrow Electronics Inc
08.2010 - 07.2013
- Responsible for defining, designing, implementing, and continuously improving Sales Operations and CRM processes
- Collaboration with various stakeholders across the organization, including sales, marketing and finance
- Responsible for CRM reporting and sales analysis reporting directly to the board2, Sales Operations Coordination with focus on Pipeline, forecast, budget and revenue
- Responsible for the global operations team reporting
Product Catalogue Operations Manager
Philips Healthcare NL
03.2019 - 11.2021
- Responsibility to evolve and transform the product catalogue operations delivery, working end to end with different stakeholders (Product Managers, Business, Finance, Product Marketing
- Regulatory and Quality), to ensure adoption and process optimization
- Unit4
Salesforce CPQ Global Product Owner
01.2018 - 01.2019
- Responsible for leading the Salesforce CPQ Team to define and implement the vision and strategy for the transformation of Unit4 digital product catalogue focusing on measurement and continuous improvement
- Unit
Salesforce Sales Operations Business Analyst
11.2014 - 12.2017
- Responsible for defining and implement all Sales operations processes, Salesforce reporting, training and documentation
- Data Quality Champion as well as Principal Salesforce advisor.
Project Manager and Team Coordinator
Adecco Outsourcing
09.2013 - 09.2014
- Responsible for the daily team management, coordination and reporting
- Microsoft Corp
- Sales Operations and Business Analytics - Global role
Account Manager
HP
01.2010 - 06.2010
- Responsible for all Commercial, business and logistics management of the “HP Channel Partner”
Inside Sales Account Manager
HP Portugal
11.2007 - 11.2009
- Responsible for the commercial relationship and customer development, working with the HP
- Partners Network and distributors2
Timeline
Global CRM Operations Manager
Lotus Cars BV
08.2022 - Current
Global CRM Operations Project Lead
ATS Global BV
11.2021 - 08.2022
Product Catalogue Operations Manager
Philips Healthcare NL
03.2019 - 11.2021
Salesforce CPQ Global Product Owner
01.2018 - 01.2019
Salesforce Sales Operations Business Analyst
11.2014 - 12.2017
Project Manager and Team Coordinator
Adecco Outsourcing
09.2013 - 09.2014
Business Process Owner
Diasa Informática, SA, Arrow Electronics Inc
08.2010 - 07.2013
Account Manager
HP
01.2010 - 06.2010
Inside Sales Account Manager
HP Portugal
11.2007 - 11.2009
Similar Profiles
Antonio VilelaAntonio Vilela
Global Digital Project Manager at Lotus Cars BVGlobal Digital Project Manager at Lotus Cars BV
Christopher TurnbullChristopher Turnbull
General operative at Lotus CarsGeneral operative at Lotus Cars
Chernese HollandChernese Holland
CRM Marketing Specialist at Lotus CarsCRM Marketing Specialist at Lotus Cars
Dara PericDara Peric
Senior Analyst, Sales Compensation at Bentley SystemsSenior Analyst, Sales Compensation at Bentley Systems
Zaman HoussienZaman Houssien
Projectleider van evenement at Heights Company Event ManagementProjectleider van evenement at Heights Company Event Management