Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
ANTONIS LALOS

ANTONIS LALOS

Utrecht

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Sales advisor

Subdued
10.2023 - Current
  • Ability to upsell and cross-sell complementary items.
  • Confidence in making product recommendations.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.

Administrative Officer

Action Plus Social Cooperative
12.2022 - 08.2023
  • Design customized cultural and team activities.
  • Organizing private guided tours for groups in museums, historical and archaeological places of interest.
  • Handling customer requests via email/telephone/Microsoft Excel.
  • Assisted development and implementation of new administrative procedures.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

Caregiver

ZEUXIS N.G.O.
06.2021 - 06.2022
  • The support of the daily operations of the shelter ('FIVOS') of 30 unaccompanied minor adolescent boys between 12 - 17 years old, according to the instructions and suggestions of the Coordinator of the Facility.



Apple Technical Support Advisor

Teleperfomance
05.2020 - 10.2020
  • Handling Apple British customers' inquiries and concerns with promptness, professionalism, and excellence through multiple contact channels (phone, email, chat).
  • Adept at troubleshooting hardware and software issues, providing timely solutions, and delivering excellent customer service.
  • Advanced use of CRM systems.
  • Provide technical assistance to customers experiencing issues with Apple products, including MacBooks, iPhones, iPads, and other devices.
  • Diagnose and resolve hardware and software issues through phone, chat, and email support channels.

Education

Master of Arts - Social And Cultural Anthropology

Panteion University of Social And Political Science
Athens, Greece
07.2020 - 07.2022

Bachelor of Science - Sociology

University of Crete
Rethymnon, Greece
09.2014 - 09.2018

Skills

    Providing technical expertise and troubleshooting issues

undefined

Certification

First Aid Course - Red Cross

Additional Information

Completed Military Obligations 11/2018 - 08/2019

Timeline

Sales advisor

Subdued
10.2023 - Current

Administrative Officer

Action Plus Social Cooperative
12.2022 - 08.2023

First Aid Course - Red Cross

07-2022

Caregiver

ZEUXIS N.G.O.
06.2021 - 06.2022

Master of Arts - Social And Cultural Anthropology

Panteion University of Social And Political Science
07.2020 - 07.2022

Apple Technical Support Advisor

Teleperfomance
05.2020 - 10.2020

Bachelor of Science - Sociology

University of Crete
09.2014 - 09.2018

Similar Profiles

CREATE PROFILE
ANTONIS LALOS