Antonio Grassia
Rotterdam
Summary
I am currently studying Behavioral Economics at Erasmus University and working as a Sales Assistant at the world’s largest Zara store, in Rotterdam. In the academic environment, I am recognized for my ability to communicate effectively with colleagues and my strong reasoning skills. I tend to create a positive atmosphere and I am really passionate about data and the insights they can provide. In the workplace, I am known for my willingness to assist colleagues and ability to fulfill my duties. I am a highly flexible individual with strong self-awareness, adaptable in both academic and professional settings
Overview
3
3
years of professional experience
Work History
Sales Assistant
Zara Inditex
08.2024 - Current
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Logistics Assistant
Servizi Ospedalieri
02.2024 - 05.2024
- Distribution and Control of the laundry in the hospital
Head Waiter
Old Wild West
03.2023 - 07.2023
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Bussed and reset tables to keep dining room and work areas clean.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Supervised server staff and simultaneously served personal section of tables.
Teacher's Assistant
Università Degli Studi Di Firenze
06.2022 - 07.2022
Delivery Courier
Glovo
08.2021 - 02.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Streamlined package processing by organizing incoming parcels according to priority level and destination location.
Education
Master of Science - Behavioural Economics
Erasmus School of Economics
Rotterdam, Netherlands08.2025
Bachelor of Science - Economics And Commerce
Università Degli Studi Di Firenze
Florence10.2023
Skills
- Quantitative Analysis
- Data Analysis
- Strategies Evaluation
- Stock management
- Sales expertise
- Opening and closing procedures
- Team support and assistance
- Visual Merchandising
Languages
Italian
Native language
English
Advanced
C1
Spanish
Intermediate
B1
Timeline
Sales Assistant
Zara Inditex
08.2024 - Current
Logistics Assistant
Servizi Ospedalieri
02.2024 - 05.2024
Head Waiter
Old Wild West
03.2023 - 07.2023
Teacher's Assistant
Università Degli Studi Di Firenze
06.2022 - 07.2022
Delivery Courier
Glovo
08.2021 - 02.2022
Master of Science - Behavioural Economics
Erasmus School of Economics
Bachelor of Science - Economics And Commerce
Università Degli Studi Di Firenze
Similar Profiles
Jesvin AshrafJesvin Ashraf
Operations Manager at Zara InditexOperations Manager at Zara Inditex
Akshay DongardiveAkshay Dongardive
Human Resources Advisor at Zara Inditex GroupHuman Resources Advisor at Zara Inditex Group
Tej Dilpesh PatelTej Dilpesh Patel
Sales Associate/ Cashier at Zara InditexSales Associate/ Cashier at Zara Inditex