Antonia Kesenli
Groningen
Summary
Dynamic Localization Data Specialist with 12 years of proven expertise at Upwork, excelling in data curation, bilingual translation, and expert research. Recognized for enhancing database accuracy, cultural relevance, and fostering collaboration within a global remote team. Skilled in quality assurance and time management, consistently delivering high-quality results in fast-paced, detail-oriented environments.
Overview
18
18
years of professional experience
Work History
Localization Data Specialist
Upwork (Remote, Enterprise Client)
10.2013 - 04.2025
- Localized, transcreated, and curated a wide range of international topics in both English and Greek, maintaining accuracy, cultural relevance, and database consistency.
- Conducted advanced internet research and source verification for topics spanning culture, media, government, science, and entertainment.
- Managed data reconciliation by merging, splitting, and creating database entries while addressing factual discrepancies and duplicate records.
- Reviewed and responded to user-submitted feedback, evaluating validity and executing appropriate database actions.
- Performed live curation during global events, ensuring real-time accuracy and alignment with internal database standards.
- Maintained open lines of communication with an international team of 1000+ contributors in a fast-paced, remote environment, providing Greek language expertise and peer support while also fostering a collaborative environment that facilitated mutual learning and professional growth.
- Utilized cloud-based tools (Google Workspace) and proprietary enterprise platforms to perform research, data management, and communication.
- Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
- Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
IT Technician (Hardware and Software)
Freelancer
01.2013 - 12.2015
- Maintained office PCs, networks and mobile devices (Software).
- Set up PCs, projectors, and microphones for use in video conferencing rooms and more.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Website Design and support for online games and small businesses.
IT Field Support Technician
NetChoice
10.2008 - 01.2010
- Developed detailed documentation for IT processes and procedures, improving overall departmental organization and communication.
- Streamlined operations by implementing and maintaining inventory tracking systems for IT equipment.
- Improved system performance by troubleshooting and resolving hardware, software, and network issues.
- Collaborated with cross-functional teams on the integration of new software applications into existing workflows.
- Supported remote users by troubleshooting VPN connectivity issues ensuring seamless access from offsite locations.
- Managed helpdesk tickets effectively, prioritizing tasks based on urgency while maintaining excellent customer service standards.
- Maintained strong relationships with vendors to ensure timely delivery of products and services at competitive prices.
- Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
- Updated and replaced outdated drivers and software for computers and office machines.
- Provided a high level of customer service by consistently resolving technical issues within established timeframes, resulting in positive feedback and increased client loyalty.
Sales Representative
INFOQUEST AEBE
05.2008 - 09.2008
- Computer and Peripherals Retail Sales in various locations.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service and comprehensive product demonstrations.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Exceeded sales targets through effective planning and goal setting.
Computing Specialist
INFOQUEST AEBE
10.2007 - 04.2008
- Performed troubleshooting and repaired PCs, Servers, networks, PC peripherals, printers and mobile devices.
- Set up and upgrade PCs, Servers, networks, and PC peripherals.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Education
Bachelor of Science - Psychology
Rijksuniversiteit Groningen
Groningen, Netherlands01-2021
Bachelor of Science - Computer, Informatics & Telecommunications
International Hellenic University
Serres, Greece01-2012
Skills
- Data Curation
- Bilingual Translation (Greek-English)
- Data Verification
- Expert Research Skills
- Localization
- Quality Assurance
- Remote Collaboration
- Workflow Management
- Cultural Sensitivity
- Spreadsheet management
- Teamwork and collaboration
- Time management
Languages
English
Bilingual or Proficient (C2)
Greek
Bilingual or Proficient (C2)
Timeline
Localization Data Specialist
Upwork (Remote, Enterprise Client)
10.2013 - 04.2025
IT Technician (Hardware and Software)
Freelancer
01.2013 - 12.2015
IT Field Support Technician
NetChoice
10.2008 - 01.2010
Sales Representative
INFOQUEST AEBE
05.2008 - 09.2008
Computing Specialist
INFOQUEST AEBE
10.2007 - 04.2008
Bachelor of Science - Psychology
Rijksuniversiteit Groningen
Bachelor of Science - Computer, Informatics & Telecommunications
International Hellenic University
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