ANOEK FRIEDA FRANCESCA COCHRAN
Amsterdam
Summary
Motivated and reliable professional with several years of experience as a Shop Clerk Assistant and Hairdresser Assistant. Highly skilled in providing excellent customer service and maintaining a friendly, welcoming atmosphere. Recognized for strong communication skills, punctuality, and excellent preparation in all tasks. Dedicated to supporting team efficiency, ensuring customer satisfaction, and contributing positively to the workplace environment.
Overview
1
1
year of professional experience
Work History
Clerk's Helper
KRISTA BUYS
AMSTERDAM
08.2017 - 06.2018
- Engaged customers to identify needs and encourage repeat visits.
- Assisted with product selection and inquiries, improving customer satisfaction.
- Stocked shelves to ensure product availability and optimal shopping experience.
- Provided information on promotions and store events to enhance customer awareness.
- Supported inventory management by regularly tracking product levels.
- Completed daily duties accurately and efficiently to meet service goals.
- Prioritized and organized tasks to enhance overall operational efficiency.
- Delivered excellent service in face-to-face and phone interactions.
Education
AMERICAN SCHOOL OF THE HAGUE
WASSENAAR NETHERLANDS Skills
- Customer engagement
- Inventory management
- Product knowledge
- Sales promotion
- Task organization
- Relationship management
- Time management
- Active listening
- Decision making
- Social perceptiveness
- Product selection
- Operational efficiency
- Effective communication
- Adaptability to change
- POS systems
- Customer service and support
- Order preparation and packaging
Languages
English
Native
Native
Dutch
Advanced (C1)
C1
Timeline
Clerk's Helper
KRISTA BUYS
08.2017 - 06.2018
AMERICAN SCHOOL OF THE HAGUE