Annelotte Salomonsz
Hellevoetsluis
Summary
Proven expertise in customer service and verbal communication, honed across roles from Receptionist at Europarcs to Merchandiser at Jumbo Supermarket. Excelled in multitasking and maintaining cleanliness, significantly enhancing client satisfaction and operational efficiency. Trained peers in merchandising, demonstrating leadership and a commitment to quality. Also have learned multiple languages with my work experience.
Overview
6
6
years of professional experience
Work History
Receptionist
Europarcs
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected room deposits, fees, and payments.
Catering Server
Number 1 Catering
11.2022 - 04.2024
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
Waitress
Smaeck Van Hellevoet
09.2023 - 02.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress Summer Job
Roompot Cape Helius
04.2022 - 10.2022
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Processed orders and sent to kitchen employees for preparation.
Cashier
Jumbo Supermarket
07.2020 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Merchandiser
Jumbo Supermarket
08.2018 - 06.2019
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Education
Bachelor of Science - Hospitality Management
Hotelschool The Hague
The Hague, Netherlands02.2028
High School Diploma -
Jacob Van Liesveldt
Hellevoetsluis, Netherlands06.2022
Skills
- Verbal and written communication
- Customer Service
- Strong multitasking
- Cleanliness
- Handling Complaints
- Organization skills
- Reliable and punctual
- Friendly and outgoing
- Patience and Empathy
Languages
Dutch
Native language
English
Advanced
C1
Spanish
Beginner
A1
French
Elementary
A2
Indonesian
Elementary
A2
Timeline
Receptionist
Europarcs
09.2024 - Current
Waitress
Smaeck Van Hellevoet
09.2023 - 02.2024
Catering Server
Number 1 Catering
11.2022 - 04.2024
Waitress Summer Job
Roompot Cape Helius
04.2022 - 10.2022
Cashier
Jumbo Supermarket
07.2020 - 02.2022
Merchandiser
Jumbo Supermarket
08.2018 - 06.2019
Bachelor of Science - Hospitality Management
Hotelschool The Hague
High School Diploma -
Jacob Van Liesveldt
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