Anna Shustrova

• processing customer orders and forwarding to suppliers

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

• working with goods in 1C system

Entered data into the CRM database and performed transactions

• Served as a main point of contact for the HR department.

• Handled incoming calls and also dealt with customer concerns.

• Made copies, sent faxes, made phone calls, and researched assignments for

superiors.

• Organized and dispersed incoming mail to correct departments and employees.

• Reported to superiors on a weekly basis

• Entered data, generated reports, and produced tracking documents.