Anna Khremina

• Sale of IYT courses, organization of international trips on yachts for clients, organization and holding of events on the territory of the yacht club.
• Full customer support from inquiries to the end of the trip/event.
• Booking tickets in the Amadeus system, booking yachts in the Nausis system.
• Created and maintained event expenditures, budgets and timelines in job-related software.
• Consulted with customers to determine objectives and requirements for events.
• Communicated with catering, lighting and sound companies to obtain price quotes.
• Coordinated florists, photographers, and musicians for events.

• Organization of tourist routes by bus for tourist groups in Russia and CIS countries.
• Prepared necessary travel documentation for national and international trips to diverse locations.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Organized memorable and exquisite travel itineraries and vacations on Russia.

• Responsible for answering all phone calls and assisting clients with travel arrangements Book bus tourism.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Helped customers with passport and visa applications.
• Set and achieved company defined sales goals.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Worked in CRM

• Responsible for answering all phone calls and assisting clients, completing travel arrangements.

• Booking for air, hotel, cruises and tours.

• Responsibilities include ordering and filling brochures.

• Answering phone calls and applying the skills I had learned in University.