Anna Benigna
Marzio,Italy
Summary
Adaptable professional with proven success in fostering positive customer relationships and efficient problem-solving. Multilingual communication skills in Italian, English, and Russian enhance engagement across diverse audiences. Strong commitment to punctuality and organisational goals, with a focus on growth in dynamic environments.
Overview
6
6
years of professional experience
Work history
Bakery clerk
Albert Heijn
Groningen, Netherlands
2026.02 - 2026.06
- Adhered to food safety regulations at all times, maintaining a safe environment for staff and customers alike.
- Coordinated with team members for efficient workflow.
- Communicated effectively with management on operational issues resulting in improved processes.
- Managed stock levels to avoid wastage or overstocking.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Summer camp assistant
Pro Loco Marzio
Marzio (VA), Italy
2025.06 - 2025.08
- Ensured adherence to camp rules and standards by gently reminding forgetful participants.
- Enhanced camp experience with engaging recreational activities.
- Provided first aid treatment when necessary, ensuring immediate care for injuries or illnesses.
- Collaborated with fellow assistants to create an efficient working routine.
- Offered emotional support to homesick or upset children, making them comfortable.
- Created an inclusive camp environment, promoting social interaction and cultural diversity.
- Managed social media platforms, boosting online presence.
Supermarket shelf stacker
Albert Heijn
Groningen, Netherlands
2024.01 - 2025.06
- Ensured freshness of produce by rotating stock in a timely manner.
- Responded courteously to customer needs, directed them towards desired products if needed.
- Assisted in weekly restocks of supermarket shelves with new deliveries from suppliers.
- Monitored shelves for faulty, damaged or out-of-date stock and followed appropriate procedures.
Volunteer
Croce Rossa Italiana
Varese, Italy
2020.09 - 2023.06
- Raised funding for various charitable causes by organising successful fundraising events.
- Coordinated charity events, raising awareness and support for the less fortunate.
- Fostered a supportive environment by assisting team members with respect and friendliness.
- Executed daily tasks with precision to ensure operational efficiency.
- Provided essential coverage during nights, weekends, and bank holidays to meet operational needs.
Education
Bachelor of Arts - International Relations
University of Groningen
Groningen 09/2023 - 06/2026
Skills
- Work pace efficiency
- Schedule flexibility
- Problem-solving
- Punctuality and dependability
- Multilingual
- Social media engagement
Languages
Italian
Proficient (C2)
English
Proficient (C2)
Russian
Intermediate (B1)
Spanish
Elementary
References
References available upon request.
Timeline
Bakery clerk
Albert Heijn
2026.02 - 2026.06
Summer camp assistant
Pro Loco Marzio
2025.06 - 2025.08
Supermarket shelf stacker
Albert Heijn
2024.01 - 2025.06
Volunteer
Croce Rossa Italiana
2020.09 - 2023.06
Bachelor of Arts - International Relations
University of Groningen
09/2023 - 06/2026