Anna Abramova
HRM Manager
Amsterdam
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HRM manager position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
HRM Manager
Macdonald
Riga
09.2021 - 07.2022
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
Restaurant Manager
Radisson Blu Daugava
Riga
06.2017 - 08.2020
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Led and directed team members on effective methods, operations, and procedures.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Developed unique events and special promotions to drive sales.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
- Maximized quality assurance by completing frequent line checks.
- Coordinated with catering staff to deliver food services for special events and functions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Education
High School Diploma -
Riga Classical Gymnasium
Riga, Latvia 09.2018 - 07.2021
Bachelor of Arts - Tourism Management
Inholland University of Applied Sciences
Diemen, Netherlands 09.2021 - Current
Skills
Clearcompany HRM software understanding
Dancing
I am passionate about dancing since I was in kindergarten. I have tried a lot different styles of dancing and I still continue exploring dancing in every way. I also have organized dancing festivals and competitions back in Latvia.
Timeline
HRM Manager
Macdonald
09.2021 - 07.2022
Bachelor of Arts - Tourism Management
Inholland University of Applied Sciences
09.2021 - Current
High School Diploma -
Riga Classical Gymnasium
09.2018 - 07.2021
Restaurant Manager
Radisson Blu Daugava
06.2017 - 08.2020
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