ANITA MAK
Stedin
Rockanje,ZH
13
years of professional experience
ISTQB and PMP-certified Senior QA / Test Manager with 10+ years of end-to-end quality assurance leadership across banking, healthcare, energy utilities, and enterprise systems. Proven track record of defining governance frameworks, driving test automation (Tosca, Playwright, Selenium, SpecFlow), and leading shift-left BDD strategies in complex SAFe, Agile, and CI/CD environments. Strategic liaison between business stakeholders, product owners, and engineering teams to accelerate release cycles, lower defect leakage, and optimize software reliability.
Work History
Test Engineer
1 Year 11 Months- Directed end-to-end quality assurance for FT_Online (Small Consumers) portal, establishing test governance and risk-based testing frameworks that ensured alignment with business SLAs.
- Architected and scale enterprise automation scripts using Tricentis Tosca, expanding regression coverage and accelerating sprint testing efficiency.
- Drive BDD practices (Gherkin/Cucumber framework) across cross-functional teams to align developer, product, and QA understanding prior to feature design.
- Orchestrated User Acceptance Testing (UAT) with key business process owners to ensure operational readiness and facilitate software adoption.
- Spearheaded internal QA talent initiatives by co-authoring structured learning pathway to upskill and transition staff into professional software testing.
Test / QA Manager
2 Years 10 Months- Led test management and ensured quality compliance for LabWare Laboratory Information Management System (LIMS) in regulated healthcare environment.
- Engineered lightweight, scalable test automation frameworks using Playwright and SpecFlow (C#), significantly reducing manual regression execution time.
- Designed dynamic risk analyses and impact assessment protocols to prioritize high-risk failure modes ahead of major system deployments.
- Instituted shift-left testing and BDD methodologies across engineering squads, clarifying requirements early in SDLC.
Senior QA Test Engineer
11 Months- Spearheaded end-to-end integration and regression testing for enterprise-scale SAP FICO implementations within strict financial regulatory deadlines.
- Developed standardized BDD regression packages in JIRA/Xray, enhancing test maintainability for global releases.
- Led feature scoping, prioritized risks, and managed defect workflows across multi-disciplinary Agile feature teams.
QA Manual / Automation Tester
11 Months- Built modular test automation frameworks from the ground up for core medical imaging applications.
- Authored comprehensive master test plans and executed multi-tier functional, integration, and system testing.
- Active participant in Agile sprint planning, backlog grooming, and retrospectives to embed quality controls early in feature lifecycles.
QA Manual / Automation Tester
1 Year 11 Months- Designed custom automation suites in C# and Visual Studio for multi-tenant e-commerce platforms (Magento).
- Performed deep-dive API contract and functional testing utilizing Postman and automated test collections.
Manual Tester
2 Years 7 Months- Executed functional, integration, and user journey regression suites across core banking infrastructure.
- Leveraged SQL Server to validate complex database queries, back-end transactional data integrity, and report generation.
Education
MILD (Masters in International Law & Diplomacy)
- ISTQB Certified Tester (Foundation & Advanced Levels)
- PMP (Project Management Professional) — Project Management Institute
- AI Mastery Certificate Program (2026)
- SAP S/4HANA Training: ERP Essentials, MM Strategies & SAP Analytics Cloud
- MA in International Law and Diplomacy (2003 – 2004)
- BA in Communication Arts (1998 – 2002)
- Dutch Language Proficiency (NT2) — TU Delft (2007 – 2009)
Skills
QA Leadership & Strategy: Test Strategy & Governance
Test Planning
Risk-Based Testing
UAT Management
Defect Triage
Audit & Compliance
Test Automation & Tooling: Tricentis Tosca
Playwright
Selenium WebDriver
SpecFlow
NUnit
Postman (API Testing)
JMeter
Methodologies & Delivery: Agile/Scrum
SAFe Framework
Behaviour-Driven Development (BDD)
CI/CD Integration
Shift-Left QA
Data & Engineering: SQL Querying
Test Data Management (TDM)
C#
Java
JIRA
Xray
Zephyr
Azure DevOps
Jenkins
AI & Generative QA Tools: Prompt Engineering for Test Generation (ChatGPT Work
Claude
Lovable
Midjourney)
Automation & Testing: Tosca
Playwright
Selenium WebDriver
SpecFlow
NUnit
JMeter
Postman
Fiddler
Test & Defect Management: JIRA
Xray
Zephyr
HP Quality Center
qTest
Bugzilla
CI/CD & Version Control: Azure DevOps
Jenkins
GitHub
GitLab
VSTS
TFS
SVN
Databases & Languages: SQL (SQL Server
Oracle)
C#
Java
HTML/CSS
XML
Timeline
Test Engineer
Stedin
12.2024 - CurrentRead More
Test / QA Manager
Viroclinics BV
01.2022 - 11.2024Read More
Senior QA Test Engineer
ABN AMRO Bank
01.2021 - 12.2021Read More
QA Manual / Automation Tester
Medis
01.2020 - 12.2020Read More
QA Manual / Automation Tester
YOUWE
07.2017 - 06.2019Read More
Manual Tester
Royal Bank of Scotland (RBS)
05.2014 - 12.2016Read More
University of Lagos
MILD (Masters in International Law & Diplomacy)
Read More
Personal Information
Title: Senior QA Manager | Test Strategy & Automation Leader | Agile Delivery