Anibe Fuentes Herraez

• Leading operational training in a highly automated warehouse, ensuring optimal operator performance
• Leading specialized training team of 40 facilitators
• Specialized in warehouse operations
• Implementing effective training programs to enhance warehouse efficiency and operator productivity
• Evaluating of training effectiveness and identification of areas of improvements
• Successfully coordinating with stakeholders to deliver tailored training programs that meet the needs of warehouse operations
• Developing structured comprehensive training programs for warehouse operations, including learning in classroom and online training
• Coordinating with stakeholders to ensure efficient and effective training delivery
• Providing ongoing coaching, mentoring, and support to help team members grow professionally and achieve their career goals
• Managing, developing and coordinating training facilities.
• Development and implementation of overall training strategy

Developing and managing engaging content for various internal communication channels, including digital signage, narrowcasting, and newsletters.

• Creating visually appealing digital signage layouts using design software such as PowerPoint and Canva to convey key messages effectively.
• Ensuring timely and accurate distribution of digital content through efficient scheduling and management of platforms like MagicInfo.
• Collaborated with cross-functional teams to create cohesive messaging for promotional materials and events.

Employee Onboarding:

• Developed and delivered comprehensive training programs to equip new flex employees with the necessary skills and knowledge, ensuring successful onboarding.
• Provided ongoing support and guidance to flex employees, addressing job-related inquiries and concerns, fostering a positive and collaborative work environment.
• Served as a key resource for troubleshooting operational issues and resolving conflicts, contributing to a smooth and efficient work flow.
  Facilitated clear communication and alignment by acting as a liaison between workforce planning and flex employees.

Additional Achievements:

• Spearheaded the implementation of the Flex Coach department within the new BOL.com returns center, demonstrating initiative and project management skills.
• Leveraged expertise as a Learning Specialist (ad hoc) by tailoring a training program for new team members, ensuring their successful integration into the role. Assessing new team member skill acquisition and application. Support on creating team member development plans.

• Skilled in diagnosing, tracking, and resolving quality issues
• Proficient in MS Office and various work-related technologies
• Demonstrated ability to meet tight deadlines and individual targets while providing support and guidance to team members
• Actively involved in training and supervising new employees to ensure efficient operations

Experienced Warehouse Operator with a proven track record in managing all aspects of the warehouse lifecycle, including receipt, inspection, storage, retrieval, and dispatch of goods. Adept at adhering to established protocols for efficient and accurate inventory management across diverse brands like De Bijenkorf, JVC, Livera, and bol.com.

Children's Activities and Wellness Programs:

Facilitated and coordinated a variety of children's activities including acrobatics on silks, games, and slacklines.
Managed the coordination and procurement of Acroyoga and Thai massage workshops.

Organized and procured Reiki workshops and led guided meditations and group therapy sessions.

Customer Service and Financial Operations:

Provided exceptional customer service while managing beverage orders and inventory.
Ensured accurate and timely financial record-keeping through efficient collection and accounting practices.

Performance and Event Management:

Served as a professional dancer, choreographer, and merchandise seller at various gaming and special events.

Successfully involved the cheerleading team in sales efforts contributing to a 10% boost in revenue for the main football team.
Effectively coordinated team efforts and managed administrative tasks including accounting and logistics.

• Reception, classification, registry, inbound and outbound of pharmaceutical products, medicine and, hospital products at Hospital Warehouse.
• Warehouse administration and management.
• Preparation and quality control processes of master formulations and pharmaceutical preparations at Hospital Laboratory.
• Dispensing medications to both internal and external patients at the hospital pharmacy.