Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

ANGELO PORTO

LAOAG CITY
ANGELO PORTO

Summary

Hardworking employee enthusiastic about learning inside and out.

Pursues opportunities to learn new skills and contribute to group success.

Offers strong administrative, relationship-building and problem-solving abilities.

Transportation professional dedicated to delivering packages on time and in perfect condition.

Offering excellent interpersonal and time management skills.

Overview

17
years of professional experience

Work History

BOARD MEMBER ANGELO MARCOS BARBA

DRIVER & SECURITY OFFICER

Job overview

LA SEDIA FURNITURES & INC.

BRANCH MANAGER/REGIONAL MANAGER
12.2016 - 02.2023

Job overview

  • Engaged employees in business processes with positive motivational techniques.
  • Maintained friendly and professional customer interactions.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Complied with regulatory guidelines and requirements.
  • Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank's objectives.
  • Providing training, coaching, development and motivation for co‑workers. Developing forecasts, financial objectives and business plans.
  • Launched new training program to boost employee skills and staff retention rate.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Implemented service improvements to enhance sales cycle.
  • Generated financial and operational reports to assist management with business strategy.

LAUS GROUP OF COMPANIES

SALES ASSOCIATE - CAR DEALERSHIP
09.2016 - 03.2017

Job overview

  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Contributed to event marketing, sales and brand promotion.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed, maintained and utilized diverse client base.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

PHOON HUAT COMPANY LTD. - SINGAPORE

SALES EXECUTIVE OFFICER
09.2016 - 03.2017

Job overview

  • Excellent communication skills, both verbal and written.
  • Volunteered at local community organizations, providing assistance with day-to-day operations.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Advising customers on baked goods selection and taking orders. Weighing, pricing and packaging purchased items, as well as processing payments.

DI PAOLO II RISTORANTE

ASST. BARISTA/BARTENDER
06.2006 - 12.2016

Job overview

  • Kept bar presentable and well-stocked to meet customer needs.
  • Assisted with inventorying beverage stock and bar supplies.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

BOARD MEMBER ANGELO MARCOS BARBA

DRIVER & SECURITY OFFICER
01.2010 - 12.2011

Job overview

  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep
  • Securing public locations before a client attends public events such as award shows, conferences or other public appearances Performing background checks for new employees, staff or vendors Escorting the clients in public settings
  • Managing large crowds Identifying suspicious behavior or unauthorized people Driving the client and safely fleeing the scene of a security threat Checking for vulnerabilities at the clientʼs home and public venues

ILOCOS ROSEWELL HOTEL & RESTAURANT

HOTEL RECEPTIONIST/SERVER
01.2009 - 01.2010

Job overview

  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Trained new staff members in customer service techniques and hotel operations.
  • Prepared reports on guest satisfaction levels and other metrics.
  • Handled wake-up calls to determine guests receive prompt and reliable wake-up services.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Monitored hotel's budget and financial records.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Enforced policies and procedures to increase efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

GLADC CONSTRTUCTION

SITE SUPERVISOR
01.2008 - 12.2008

Job overview

  • Worked with personnel and managers to meet strict timelines.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Implemented best practices and safe operating procedures.
  • Prioritized and delegated workload based on available materials.
  • Troubleshot issues to keep machinery and tools operational.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Enhanced communication between construction management and personnel to facilitate smooth project completion.
  • Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
  • Identified and eliminated safety risks through additional training.
  • Developed work schedules for team members to maximize shift coverage.

TRIBECA CAFE

ASSISTANT SUPERVISOR/BARISTA
01.2007 - 05.2008

Job overview

  • Supported Supervisor by preparing production reports and collating quality documentation.
  • Completed yearly evaluations, set realistic goals and determined pay raises.
  • Managed records and documentation for payroll, inventory control and workflow.
  • Maintained accurate inventory, working with purchasing department and logistics for resupply
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Responsible for a variety of tasks, includingscheduling shifts, seating customers, and caring for staff members. Ensure that the place abides by all applicable laws and promotes an enjoyable dining experience with excellent customer service.

Education

NORTHWESTERN UNIVERSITY
LAOAG CITY ILOCOS NORTE

Bachelor of Science from IN HOTEL & RESTAURANT AND MANAGEMENT
03.2006

University Overview

Skills

  • Problem-Solving
  • Organization and Time Management
  • Flexible and Adaptable
  • Interpersonal Communication
  • Multitasking Abilities
  • Self-Motivated
  • Software Proficiency
  • MS Office
  • Teamwork and Collaboration
  • Training and Development
  • Active Listening
  • Attention to Detail
  • Decision-Making
  • Planning and Coordination
  • Teambuilding
  • Maintenance and Repair
  • Written Communication

Timeline

BRANCH MANAGER/REGIONAL MANAGER
LA SEDIA FURNITURES & INC.
12.2016 - 02.2023
SALES ASSOCIATE - CAR DEALERSHIP
LAUS GROUP OF COMPANIES
09.2016 - 03.2017
SALES EXECUTIVE OFFICER
PHOON HUAT COMPANY LTD. - SINGAPORE
09.2016 - 03.2017
DRIVER & SECURITY OFFICER
BOARD MEMBER ANGELO MARCOS BARBA
01.2010 - 12.2011
HOTEL RECEPTIONIST/SERVER
ILOCOS ROSEWELL HOTEL & RESTAURANT
01.2009 - 01.2010
SITE SUPERVISOR
GLADC CONSTRTUCTION
01.2008 - 12.2008
ASSISTANT SUPERVISOR/BARISTA
TRIBECA CAFE
01.2007 - 05.2008
ASST. BARISTA/BARTENDER
DI PAOLO II RISTORANTE
06.2006 - 12.2016
DRIVER & SECURITY OFFICER
BOARD MEMBER ANGELO MARCOS BARBA
NORTHWESTERN UNIVERSITY
Bachelor of Science from IN HOTEL & RESTAURANT AND MANAGEMENT

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ANGELO PORTO