ANCHITA DAS
Bengaluru,Karnataka
Summary
Results-driven Analyst with expertise in SAP functional testing, reporting and interface monitoring at Tata Consultancy Services. Demonstrated ability to enhance operational efficiency and streamline support processes. Proficient in project coordination and stakeholder communication, delivering actionable insights through collaboration and detailed reporting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Analyst , Application Management, SAP SE
Tata Consultancy Services
Bengaluru, Karnataka
12.2023 - 08.2025
- Streamlined support processes by creating knowledge base articles
- Monitored SAP interfaces, reporting daily errors for timely resolution.
- Investigated interface errors, reprocessed data, and escalated issues as necessary.
- Coordinated with technical teams to enhance job scheduling and reduce failure rates.
- Prioritized and assigned tickets to appropriate teams while maintaining clear communication with stakeholders.
- Prepared detailed reports for management on project progress and service request resolutions.
- Enhanced operational efficiency by providing functional support to end users.
Analyst, Application Mangement, AGL Energy Limited
Tata Consultancy Services
Kolkata, West Bengal
02.2022 - 09.2023
- Conducted manual testing and created test cases for SAP Functional QA.
- Executed comprehensive test cases to ensure software quality in SAP systems.
- Collaborated with cross-functional teams to gather insights and recommendations.
- Performed automation testing using TOSCA to enhance testing efficiency.
Education
Bachelor of Technology - Civil Engineering
Kalinga Institute of Industrial Technology
Bhubaneswar, Orrisa , India07-2020
Senior Secondary - Science Education
Hindi Higher Secondary Scholl
Agartla, Tripura, India06-2016
Skills
- SAP functional testing and interface monitoring
- Test case development
- Project coordination and cross-functional collaboration
- Service request management
- Effective reporting and stakeholder communication
Affiliations
- Debates
- Writing competitions
- Paintings
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Accomplishments
- Double Honours degree in Multiple Indian Classical Dance form
Certification
- Digital: Tech 4.0 Certified Professional
- Digital: artificial intelligence intermediate
- Process: ITIL Foundation Certification
Timeline
Analyst , Application Management, SAP SE
Tata Consultancy Services
12.2023 - 08.2025
Analyst, Application Mangement, AGL Energy Limited
Tata Consultancy Services
02.2022 - 09.2023
Bachelor of Technology - Civil Engineering
Kalinga Institute of Industrial Technology
Senior Secondary - Science Education
Hindi Higher Secondary Scholl
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Deepak P LDeepak P L
Quality Assurance Compliance Specialist at AmazonQuality Assurance Compliance Specialist at Amazon