Anastasiia Voloshyna
Assen,DR
Summary
Motivated Trainee eager to advance professionally and contribute to business success. Exceptional planning abilities with deep understanding of practices. Teachable and ready to learn from experienced professionals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cleaner
GOM
01.2023 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided assistance to other staff members with cleaning of difficult areas.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Factory Line Worker
Chicken Factory Tyson Foods
10.2022 - 12.2023
- Demonstrated adaptability by quickly learning new equipment and techniques as required for different production stages.
- Followed detailed instructions to assemble products accurately, ensuring customer satisfaction with the final result.
- Upheld strict cleanliness standards on the factory floor by regularly disposing of waste materials properly and keeping work areas tidy.
- Participated in continuous improvement initiatives, providing feedback to supervisors regarding potential process enhancements.
- Contributed to a positive work environment by assisting coworkers when needed and maintaining open communication with supervisors.
- Followed protocols to enhance protection and maintain safe work environment.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Operator
Online Store Markerline
09.2020 - 07.2022
- Coordinated with cross-functional teams to ensure timely delivery of products or services, enhancing customer satisfaction levels.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Received and organized vendors samples for use by sales team.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Assisted customers with sales needs such as inventory and shipping questions.
- Streamlined the sales process by implementing efficient CRM systems, enhancing lead tracking and conversion rates.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Stayed current on company offerings and industry trends.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
- Documented customer complaints and completed corrective action requests.
Grocery Store Saleperson
Limited Liability Company SILPO-FOOD
11.2018 - 08.2020
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Trained new employees on customer service, money handling and organizing strategies.
- Negotiated prices, terms of sales and service agreements.
- Implemented effective sales strategies to maximize revenue generation.
Education
Bachelor of Science - Management And Administration
S.Kuznets Kharkiv National University of Economics
Kharkiv, Ukraine06-2022
Skills
- Reliability and punctuality
- Technical skills
- Adaptability and Flexibility
- Team member support
- Job skills development
- Decision-Making
- Problem-solving abilities
- Effective Communication
Certification
- Certification [Dutch is the second language], Dagnall Talen, 2024
Active lifestyle
Weekly training, meeting new people and practicing languages, traveling to new places and learning information.
Languages
Ukrainian
Native language
Russian
Proficient
C2
English
Upper intermediate
B2
Dutch
Intermediate
B1
Timeline
Cleaner
GOM
01.2023 - Current
Factory Line Worker
Chicken Factory Tyson Foods
10.2022 - 12.2023
Sales Operator
Online Store Markerline
09.2020 - 07.2022
Grocery Store Saleperson
Limited Liability Company SILPO-FOOD
11.2018 - 08.2020
Bachelor of Science - Management And Administration
S.Kuznets Kharkiv National University of Economics
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