Summary
Overview
Work History
Education
Skills
Accomplishments
Training
Languages
Timeline
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Analysa Guerrero Ferrer

Analysa Guerrero Ferrer

Willemstad

Summary

Experienced and detail-oriented professional with a strong background in the office and beauty industries in Canada and the Netherlands. Skilled in providing excellent customer service, managing daily operations, and efficiently completing tasks in a timely manner. Proficient in coordination, planning, and team support, as well as excelling in customer consultations. Highly organized with a strong ability to multitask, solve problems, and adopt a customer-centric approach. Passionate about delivering high-quality service and building long-lasting relationships with customers and colleagues.

Overview

6
6
years of professional experience

Work History

Aesthetician /Assistant General Manager

SOAP BEAUTY
03.2023 - 05.2025
  • Led team in executing operational strategies to enhance productivity and efficiency.
  • Developed training programs that improved staff performance and reduced onboarding time.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Fostered friendly, warm, and exceptional customer experience.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Performed advanced aesthetic procedures, including chemical peels and microdermabrasion, ensuring optimal results.
  • Mentored junior aestheticians, providing guidance on best practices and treatment techniques to enhance team performance.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.

Lead Esthetician

THE TEN SPOT
10.2019 - 12.2022
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Recommended and performed microdermabrasion, peels and laser treatments.
  • Fostered friendly, warm, and exceptional customer experience.
  • Conducted educational workshops on skincare, makeup application, and overall wellness for clients.
  • Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
  • Handled busy schedules and stayed on top of key deadlines.
  • Trained new staff members on proper equipment usage, technique, sanitation protocols, and company policies.
  • Managed inventory and supply orders, ensuring availability of essential products and tools.
  • Delivered personalized spa treatments, enhancing client satisfaction and experience.

Part Time Office Assistant

TC CONSTRUCTION
08.2021 - 12.2021


  • Coordinated office operations, ensuring smooth workflow and timely completion of tasks.
  • Managed scheduling and logistics for project meetings, optimizing time management across teams.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.

Education

Associate of Arts - Esthetics & Spa Therapies

SENECA COLLEGE
Toronto, ON
01.2019

High School Diploma - undefined

International School of Curacao
01.2017

Skills

  • Organized and detail-oriented
  • Analytical problem-solving
  • Collaborative team member
  • Strong organizational skills
  • Inventory oversight practices

Accomplishments

  • Participated in Model United Nations (2015)

    • • Selected for Curaçao History class, showcasing leadership

    and engagement.

  • Dermalogica Expert
  • TCA Chemical Peeling
  • Laser Hair Removal Cynosure
  • Administrative Assistant Training ( Alison Online training)

Training

  • TCA Chemical Peeling Jul 2023
  • CYNOSURE Apr 2021: Laser Hair Removal
  • ALISON ONLINE TRAINING Jun 2021: Administrative assistent Training

Languages

  • English
  • Papiamentu
  • Spanish
  • Dutch


Timeline

Aesthetician /Assistant General Manager

SOAP BEAUTY
03.2023 - 05.2025

Part Time Office Assistant

TC CONSTRUCTION
08.2021 - 12.2021

Lead Esthetician

THE TEN SPOT
10.2019 - 12.2022

High School Diploma - undefined

International School of Curacao

Associate of Arts - Esthetics & Spa Therapies

SENECA COLLEGE

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Analysa Guerrero Ferrer