Summary
Work History
Education
Skills
Languages
Timeline
ResearchAssistant

Ana Zelidon

Burbank

Summary

Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs.

Work History

Consumer Loans Processor

Protocol Staffing Svs
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Worked with customers via telephone to answer questions, process transactions, and resolve issues.
  • Obtained auto titles over 90 days delinquent, assisted the department with all DMV related needs, contacted insurance companies, members and other institutions nationwide.
  • Assited management as needed.

Loan Processor

Royal Staffing Svs
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Worked with customers via telephone to answer questions, process transactions, and resolve issues.
  • Funded auto loans and credit cards.
  • Maintained accurate and detailed notes of action taken.
  • Set up and completed loan submission packages.

Consumer Loan Specialist / Funder

JP Morgan Chase Bank
  • Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
  • Maintained active funding pipeline to ensure time completion, reduced loss by 70% and increased customer satisfaction by 90%.
  • Reviewed, verified and transmitted wires to title companies with zero error and in timely fashion.
  • Resolved issues that arouse during the lending process.
  • Interacted directly with internal treasure to address timely sensitive wire requests.

Accounting Clerk

Ajilon Temporary Agency
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Input high volume of monthly invoices with consistent accuracy.
  • Called on delinquent accounts.
  • Daily journal entry.
  • Verified invoices and processed payments in a timely fashion with zero errors.
  • Prepared reports for Management.

Education

Accounting/Legal

Friedman Vocational School
Los Angeles, CA

Law School -

Universidad Jose Matias Delgado
El Salvador

Skills

  • Loan Closing Procedures
  • Banking Industry Awareness
  • Loan Underwriting Basics
  • Teamwork and Collaboration
  • Compliance to Regulations
  • Adhere to Policies and Procedures
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Consumer Loans Processor

Protocol Staffing Svs

Loan Processor

Royal Staffing Svs

Consumer Loan Specialist / Funder

JP Morgan Chase Bank

Accounting Clerk

Ajilon Temporary Agency

Accounting/Legal

Friedman Vocational School

Law School -

Universidad Jose Matias Delgado
Ana Zelidon