Amy Phillips
Master's Student
Haarlem,NH
Summary
Motivated, passionate and hard-working Individual with experience working across challenging and busy work environments. Committed to delivering a high quality of practical, customer and team support across different work settings. Dedicated to professional development, seizing opportunities to expand scope of practice and progress knowledge and skills base. Currently pursuing a Master's full time degree in work and Organisational Behaviour at University College Cork, Ireland, with a strong passion for pursuing a career in Human Resources. I am eager to gain hands-on experience through an internship that fosters professional growth and contributes to a dynamic HR team.
Overview
6
6
years of professional experience
Work History
On-Site Administrator/Document Controller
Suir Engineering
01.2023 - 09.2024
- Provided comprehensive administrative support to senior management, ensuring smooth day-to-day operations by managing KPIs, phone calls, emails, and written correspondence
- Maintained and organised critical project documentation, ensuring data accuracy, compliance, and timely updates across multiple stakeholders
- Managed large volumes of data using Excel and other tools, preparing reports and tracking key project milestones to support decision-making processes
- Acted as a liaison between teams to ensure smooth communication, alignment of tasks, and resolution of issues, fostering effective collaboration
- Identified inefficiencies in administrative workflows and proposed solutions to improve productivity and document management processes
- Organised meetings, prepared agendas, and ensured timely completion of administrative and project-related tasks
Social Care Worker
Prosper Fingal, Disability Service
04.2022 - 01.2023
- Supported adults and early school leavers with intellectual, physical, and learning disabilities to achieve their full potential through tailored guidance and encouragement
- Facilitated personalised plans (PCP) by identifying individual strengths, needs, and goals to promote personal development and independent living
- Assisted individuals in building independent living, social, and vocational skills, fostering confidence and autonomy
Social Care Worker
Ballydowd Special Care Unit
02.2021 - 02.2022
- Advocated for the rights and responsibilities of young people, fostering a supportive and empowering environment
- Participated in developing and implementing care and placement plans, ensuring alignment with the individual needs of young people
- Liaised with parents, families, and social workers to build collaborative strategies for the young person's wellbeing
Project / Social Care Worker
Peter McVerry Trust
01.2020 - 02.2021
- Provided direct support to residents through intervention, supervision, and advocacy
- Assisted with casework by collaborating with peers and management to develop personalised support plans for residents
- Performed administrative duties, including preparing detailed reports for management and documenting incidents to maintain compliance
Health Care Assistant
Oakwood Private Nursing Home
10.2018 - 01.2020
- Assisted vulnerable individuals with their daily tasks working alongside others in a caring work environment
- Assisted residents with daily personal care and hygiene
- Worked to make a positive difference in the lives of the residents and their families
Education
Master of Science - Work and Organisational Behaviour
UNIVERSITY COLLEGE CORK
05.2024 - Current
BACHELOR OF ARTS (HONS) - SOCIAL CARE PRACTICE
INSTITUTE OF TECHNOLOGY
09.2015 - 10.2019
LEAVING CERTIFICATE - undefined
ST NATHY'S COLLEGE
09.2010 - 06.2015
Level 5 - Teaching English As A Foreign Language
TEFL
200 Hour Course Online 04.2001 -
Timeline
Master of Science - Work and Organisational Behaviour
UNIVERSITY COLLEGE CORK
05.2024 - Current
On-Site Administrator/Document Controller
Suir Engineering
01.2023 - 09.2024
Social Care Worker
Prosper Fingal, Disability Service
04.2022 - 01.2023
Social Care Worker
Ballydowd Special Care Unit
02.2021 - 02.2022
Project / Social Care Worker
Peter McVerry Trust
01.2020 - 02.2021
Health Care Assistant
Oakwood Private Nursing Home
10.2018 - 01.2020
BACHELOR OF ARTS (HONS) - SOCIAL CARE PRACTICE
INSTITUTE OF TECHNOLOGY
09.2015 - 10.2019
LEAVING CERTIFICATE - undefined
ST NATHY'S COLLEGE
09.2010 - 06.2015
Level 5 - Teaching English As A Foreign Language
TEFL
04.2001 -
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