Ammar Alassad
Riyadh,Saudi Arabia
Summary
Senior Operations Executive with over 24 years of extensive experience leading multi-unit restaurant operations across high-volume QSR environments in Saudi Arabia. Proven track record in driving operational transformation, managing multi-million SAR P&L budgets, and leading regional expansions for industry leaders like Kudu and Alkhafeef. Expert in building execution systems that enhance consistency, reduce operational variance, and lead large-scale teams of 350+ employees toward excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Operations
Kudu Company for Food and Catering
Makkah
02.2002 - Current
- financial, operational, and brand performance targets.
- Oversee strategic implementation of operational standards, SOP compliance, and execution governance frameworks.
- Manage large-scale field operations, directly accountable for P&L, regional staffing, and performance turnaround initiatives.
- Lead new store openings and refurbishments, ensuring full operational readiness and seamless brand integration.
- Strengthen food safety compliance and audit performance through rigorous corrective action frameworks.
- Drive sales growth and cost efficiency by optimizing supply chain coordination and workforce productivity.
Director of Operations
Alkhafeef
Riyadh
10.2019 - 05.2025
- Led end-to-end operational performance across the business.
- Directed workforce planning, recruitment, and capability development.
- Implemented performance improvement systems and operational control frameworks.
Operations Manager
KUDU
Jeddah
01.2013 - 10.2019
- Managed multi-site operations with responsibility for execution standards, staffing, and operational performance.
- Led recruitment, training, and development programs to build high-performing operational teams.
- Ensured consistent policy enforcement and operational compliance across all assigned areas.
Senior Area Manager
KUDU
Makkah
01.2004 - 12.2012
- Supervised field operations across assigned territory, ensuring service consistency and operational efficiency.
- Coached and developed store teams through structured performance management and engagement initiatives.
Restaurant Manager
KUDU
Riyadh
01.2002 - 12.2003
- Managed daily restaurant operations including staffing, service delivery, and cost control.
- Trained and developed employees across all service functions.
Education
Higher Diploma - Hotel and Restaurant Management
Hotel Management Institute
Homs01-1997
Skills
- Multi-unit Operations
- P&L Management
- Strategic Planning
- Team Leadership & Mentoring
- Quality Assurance & Safety
- Supply Chain Optimization
- SOP Development
- Inventory Control
- Operational Excellence
Languages
Arabic
First Language
English
Upper Intermediate
B2
Certification
- Professional Certificate in Strategic Planning & Leadership
- Certification in Operations Management & Cost Control
- Team Management & Staff Development Certified
- Certificate in Inventory Management & Business Planning
Timeline
Director of Operations
Alkhafeef
10.2019 - 05.2025
Operations Manager
KUDU
01.2013 - 10.2019
Senior Area Manager
KUDU
01.2004 - 12.2012
Director of Operations
Kudu Company for Food and Catering
02.2002 - Current
Restaurant Manager
KUDU
01.2002 - 12.2003
Higher Diploma - Hotel and Restaurant Management
Hotel Management Institute