AMANDA VITKAUSKAITE

• Managed communication amongst project team members to foster collaboration.
• Responded promptly to client queries, boosting customer satisfaction levels.
• Coordinated project tasks, ensuring timely completion.
• Liaised with suppliers and contractors for seamless delivery of resources.

• Managed 300 accounts in the Southeast region totaling £5M in revenue
• Evaluated local market characteristics, trends and drivers, and effectively prioritized and managed the performance of a portfolio
• Consulted partners in regards to their business performance and market trends
• Identified potential sales leads, researched industry trends and pitched business products and services
• Assisted with in-person and digital events planning and execution (sending out invites and newsletters, presenting market trends to attendees, booking venue and organizing merchandise).

• Was responsible for the daily management of the Apple Services Performance Partners Program
• Analyzed market potential and identified on average 50 new leads a month
• Recruited and onboarded partners to promote various Apple Services, such as Apple Music, Apple TV, Apple Books and Apple Podcasts
• Carried out administrative projects and provided assistance to partners through Zendesk.

• Built enduring client relationships and inspired brand loyalty
• Resolved an average of 30 inquiries per day via phone, chat and email
• Processed orders, refunds, replacements and concessions for clients
• Handled social media inquiries via Sprout Social, translated texts and assisted with website proofreading

• Was responsible for B2B and B2C sales
• Coordinated promotional events to enhance brand awareness.
• Promoted products via social media platforms like Instagram and Facebook, gaining wider exposure for business.
• Set products live on websites, ensuring correct product filtering and categorising.