Summary
Overview
Work History
Education
Skills
Languages
Basketball
Timeline
Generic
Alshaghori Omar

Alshaghori Omar

Gouda,ZH

Summary

Dynamic Operations Manager with a proven track record at MOVRIX Group B.V., excelling in strategic planning and team leadership. Enhanced operational efficiency through process improvements and budget management, while fostering strong relationships. Successfully mentored staff, driving performance and achieving organizational goals. Skilled in data analysis to optimize workflows and elevate service quality.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
17
years of professional experience

Work History

Operationeel Manger

MOVRIX Group B.V.
08.2022 - Current
  • Oversaw daily operations, ensuring alignment with company goals and efficiency standards.
  • Developed and implemented strategic initiatives to enhance team performance and productivity.
  • Mentored junior staff, fostering skill development and promoting best practices within the team.
  • Analyzed operational workflows, identifying areas for process improvement and cost reduction.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Special Events Planner

N&O Dienstverlening
08.2019 - 06.2022
  • Coordinated logistics for diverse events, ensuring seamless execution and client satisfaction.
  • Developed detailed project timelines, aligning team efforts with event goals and deadlines.
  • Managed vendor relationships to secure quality services and negotiate favorable contracts.
  • Oversaw event budgets, tracking expenses to maintain financial accountability and transparency.
  • Led a team of planners, providing mentorship and guidance to enhance professional development.
  • Managed event logistics and operations.
  • Trained and supervised event staff to complete tasks on time.

Logistics Planner

STEF Group
02.2015 - 05.2019
  • Developed and implemented logistics strategies to optimize supply chain efficiency.
  • Coordinated cross-functional teams to enhance operational workflows and achieve project goals.
  • Analyzed transportation data to improve route planning and reduce costs.
  • Managed inventory systems, ensuring accurate stock levels and timely replenishment.
  • Updated and maintained databases to track shipments and inventory.
  • Studied data to identify trends and patterns in transportation activity.
  • Implemented and developed supply chain strategies to optimize efficiency.

Call Center Supervisor

MTN Telecommunication
01.2009 - 06.2013
  • Led team of customer service representatives to improve call resolution rates.
  • Developed and implemented training programs to enhance staff performance and efficiency.
  • Monitored key performance indicators to ensure alignment with organizational goals.
  • Resolved escalated customer issues, fostering positive client relationships and satisfaction.
  • Improved customer satisfaction by effectively resolving escalated issues and providing timely support.
  • Scheduled and monitored sales team members' workloads to meet customer needs.

Education

HBO - Planning En Logistiek

NCOI Opleiding
Utrecht
10-2021

High School Diploma -

Damascus University
Damascus
04-2010

No Degree - High School Administration

Jawdat Al Hashmi
Damascus
10-2008

Skills

  • Operational efficiency
  • Strategic planning
  • Team leadership
  • Process improvement
  • Budget management
  • Project coordination
  • Event logistics
  • Data analysis
  • Customer service
  • Goal setting
  • Relationship building
  • Operations management
  • Project management

Languages

Arabic
Native or Bilingual
English
Full Professional
Dutch
Native or Bilingual
Greek
Limited Working

Basketball

is my favorite hoppy 

Timeline

Operationeel Manger

MOVRIX Group B.V.
08.2022 - Current

Special Events Planner

N&O Dienstverlening
08.2019 - 06.2022

Logistics Planner

STEF Group
02.2015 - 05.2019

Call Center Supervisor

MTN Telecommunication
01.2009 - 06.2013

HBO - Planning En Logistiek

NCOI Opleiding

High School Diploma -

Damascus University

No Degree - High School Administration

Jawdat Al Hashmi
Alshaghori Omar