Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Languages
Timeline
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Aline Botti

Aline Botti

Amsterdam

Summary

A Brazilian-Italian professional, holding EU citizenship, with over a decade of experience in Operations in different industries as Banking, Energy, and E-commerce. I hold a Bachelor’s degree in Marketing and Communication, I have cultivated a broad skill set across various industries. My expertise spans operational management, administrative support, and strategic development, consistently contributing to business expansion and process optimization.

Overview

14
14
years of professional experience

Work History

Backoffice Operations Specialist

Statkraft Markets GmbH
09.2022 - Current

In this role, I manage the financial and operational aspects of trade deals, ensuring compliance, accuracy, and efficiency in daily processes. I collaborate closely with cross-functional teams across Europe to streamline workflows, enhance performance, and deliver high-quality outcomes.


Main Activities:

• Apply a deep understanding of trade deal components to manage billing, P&L analysis, SAP bookings, and tax treatments.

• Validate and settle trades across various products, portfolios, and counterparties, ensuring accuracy and compliance.

• Oversee documentation workflows, including approval, posting, and payment preparation processes.

• Contribute to smooth daily operations and provide critical support for month-end activities.

• Drive process improvements to enhance efficiency and quality in established workflows.

• Foster close collaboration with Front Office, Middle Office, and Finance departments to align objectives and improve outcomes.


Tools and Systems Used

• SAP

• Citrix Murex

• Salesforce

• Jira

• Green Certificates registries: Power next, NECS, UBA, and others.

• Microsoft tools (Excel, Powerpoint, Word)

Growth Analyst

Fullhouse Home Furnishings
01.2020 - 12.2021

Focused on operational efficiency by managing customer data analysis, inventory tracking, and project-based data administration. Collaborated with cross-functional teams to enhance customer experience, streamline purchasing processes, and ensure accurate record-keeping.


Main Activities

• Collected and analyzed customer data, including demographics, preferences, needs, and buying habits, to identify market opportunities and factors influencing product demand.

• Coordinated customer experience improvements in collaboration with marketing and UX teams, optimizing processes on the Shopify platform.

• Tracked and monitored inventory shipments, creating detailed spreadsheets to document item information and ensure accuracy.

• Administered project-based data entry assignments within the Unleashed database to maintain accurate records and streamline operations.

• Created and managed purchase orders in Unleashed, monitoring stock levels, verifying requisitions, and expediting customer orders.

• Maintained comprehensive documentation and records for all purchasing activities to ensure compliance and operational efficiency.


Tools and Systems Used

• Shopify

• Unleashed Inventory Management System

• Microsoft Excel, Powerpoint, Word

Operations Banking Analyst

Itau BBA
01.2015 - 09.2018

Responsible for managing account activations and contract releases within the Corporate and Investment Banking segment, while ensuring exceptional customer support and process efficiency. Recognised for delivering outstanding results and contributing to risk management initiatives.


Main Activities

• Managed the activation and release of new limit account contracts for Corporate and Investment Banking clients.

• Collaborated with internal partners to maintain strong relationships and provide comprehensive customer support and guidance.

• Led cross-departmental workflows to support risk management and ensure seamless operational processes.

• Responded to inquiries, assisted sales representatives, distributed required documentation, and fulfilled quote requests to deliver superior customer service.

• Delivered key projects and contributed to process improvements, recognized with internal awards for excellence.

• Consistently achieved performance excellence, earning annual bonus awards in 2017 and 2018.

Operations Banking Junior Analyst

Itau BBA
01.2011 - 01.2014

Oversaw hiring, credit risk assessment, contract issuance, and payment release processes within the Corporate and Investment Banking segment. Played a key role in minimizing business risks, maximizing financial outcomes, and ensuring compliance with regulatory and company standards.

Main Activities

• Negotiated optimal contract terms and conditions to align with business objectives while mitigating risk.

• Managed the full procurement cycle, including planning, reviewing, soliciting, awarding, administering, and closing contracts to ensure smooth transitions.

• Maintained and organized digital and physical contractual records to ensure compliance with regulatory mandates and internal policies.

• Streamlined operations and supported the team in achieving financial and operational objectives through efficient process management.

Education

Bachelor Degree - Marketing and Business Comms

01.2012

Skills

  • Planning and coordination
  • Project management
  • Attention to detail
  • Teamwork and collaboration
  • Process improvement
  • Multitasking Abilities

Personal Information

  • Citizenship: EU
  • Nationality: Brazilian/Italian

Languages

English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Italian
Beginner (A1)

Timeline

Backoffice Operations Specialist

Statkraft Markets GmbH
09.2022 - Current

Growth Analyst

Fullhouse Home Furnishings
01.2020 - 12.2021

Operations Banking Analyst

Itau BBA
01.2015 - 09.2018

Operations Banking Junior Analyst

Itau BBA
01.2011 - 01.2014

Bachelor Degree - Marketing and Business Comms

Aline Botti