Aleksandra Rutyna
Przemyśl
Profil zawodowy
Dutch Philology graduate with a background in advertising and communication. Experienced in Dutch-language customer service, website content creation, and translation. I am a fast learner, able to work independently as well as collaborate effectively within a team. I enjoy meeting new people, taking on new challenges, and continuously developing my skills. I am looking for a position where I can use my Dutch language skills and apply my knowledge in a professional environment.
Podsumowanie
3
3
Languages
6
6
years of post-secondary education
11
11
years of professional experience
Doświadczenie
E-Commerce Customer Support with Dutch
Alorica Poland
Home office work
12.2025 - Current
-Provide customer service in Dutch via chat, email, and phone.
-Resolve customer issues related to orders and deliveries.
-Provide information about the company’s products and services.
-Collaborate with the logistics department to resolve issues quickly.
-Experience with systems such as:
- SAP
- Salesforce
- Salesforce Commerce Cloud (SFCC)
Web Content Creator
Cartonhub24
02.2025 - Current
- Creating web content in Dutch
- Translation of texts from Dutch into Polish
waitress
Bezowa
Przemyśl
02.2025 - 08.2025
- work in a café
waitress/cook
De Zeeuwse Hemel
06.2018 - 06.2025
- holiday work in the kitchen and at the restaurant as a waitress
- using Dutch at work on a daily basis
large-format printer operator
Yoursurprise
11.2020 - 11.2020
- production line worker and operation of large format machines
intern
Focus Graf
01.2016 - 02.2016
- one- month internship in advertising ang graphic design activities at an advertising agency
Wykształcenie
Master of Dutch Philology -
The John Paul II Catholic University of Lublin
01.2022 - 01.2024
Bachelor of Dutch Philology -
The John Paul II Catholic University of Lublin
01.2018 - 01.2022
Advertising Organization Specialist -
Zespół Szkół Usługowo- hotelarskich i Gastronomicznych
Umiejętności
- Knowledge of Microsoft Office
- Knowledge of SAP
- Knowledge of Salesforce
- Knowledge of Salesforce Commerce Cloud (SFCC)
- Acting as a volunteer, supporting the DKMS foundation
- Category B driving licence
Language
Dutch
Advanced
C1
English
Advanced
C1
Polish
Proficient
C2
Oś czasu
E-Commerce Customer Support with Dutch
Alorica Poland
12.2025 - Current
Web Content Creator
Cartonhub24
02.2025 - Current
waitress
Bezowa
02.2025 - 08.2025
Master of Dutch Philology -
The John Paul II Catholic University of Lublin
01.2022 - 01.2024
large-format printer operator
Yoursurprise
11.2020 - 11.2020
waitress/cook
De Zeeuwse Hemel
06.2018 - 06.2025
Bachelor of Dutch Philology -
The John Paul II Catholic University of Lublin
01.2018 - 01.2022
intern
Focus Graf
01.2016 - 02.2016
Advertising Organization Specialist -
Zespół Szkół Usługowo- hotelarskich i Gastronomicznych