Alasdair Buchanan
Marchington,Staffordshire
Summary
Experienced insurance professional with a robust understanding of legal liability, policy issues and claim investigation techniques. Demonstrates expertise in damage assessment, risk assessment interpretation, and critical analysis, complemented by strong report-writing and negotiation skills.
Trusted to liaise with insurer principals and to mentor and develop junior adjusters.
Capable of dealing with major loss workloads and efficient delivery of targets.
Overview
22
22
years of professional experience
Work history
Senior Liability Adjuster - Major & Complex Loss
Woodgate & Clark Ltd
Uttoxeter
09.2012 - Current
Investigation and conduct of property liability claims, on a cradle to grave basis.
Reporting to insurers on all aspects of policy cover, legal liability and quantum.
Appointment of forensic experts, surveyors and solicitors
Negotiation and settlement of claims and costs
Investigation of personal injury claims
Mentoring of junior adjusters - technical advisor and report checking
Investigation and conduct of fidelity guarantee claims
Loss Adjuster
Garwyn Group
Birmingham
08.2006 - 08.2012
Regional Operations Manager
Capita Insurance Services
Birmingham
08.2003 - 08.2005
Education
Advanced Diploma -
CILA
Chartered Insurance Practitioner -
CII
ACII -
CII
MA (Hons) -
University of Glasgow
Skills
- Liability comprehension
- Claim investigation techniques
- Property damage assessment
- Risk assessment understanding
- Critical analysis
- Report-writing
- Negotiation expertise
- Insurance knowledge
- Negotiating settlements
- Fraud prevention
- Insurance policy interpretation
- Professional integrity
- Commercial law knowledge
Languages
French
Upper intermediate
German
Advanced
Spanish
Beginner
Affiliations
- Skiing - Snowsport England Level 1 instructor
- Cricket - Captain of Uttoxeter Cricket Club Sunday 1st XI
- Football - weekly 5 a side player
Timeline
Senior Liability Adjuster - Major & Complex Loss
Woodgate & Clark Ltd
09.2012 - Current
Loss Adjuster
Garwyn Group
08.2006 - 08.2012
Regional Operations Manager
Capita Insurance Services
08.2003 - 08.2005
Advanced Diploma -
CILA
Chartered Insurance Practitioner -
CII
ACII -
CII
MA (Hons) -
University of Glasgow
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