Summary
Overview
Work History
Education
Skills
Selected Relevant Experience
Achievements And Awards
Expertise And Certification Summary
Certification
Timeline
AccountManager
Ajay Tharakan

Ajay Tharakan

The Hague

Summary

Experienced in delivery management and agile methodologies, integrating Scaled Agile values and principles to facilitate change and improve the working environment. Enhancing existing processes, I empower teams by fostering self-organization and facilitating discussions to address gaps and remove impediments to progress. Focused on improving team efficiency through motivation, advocating for change (Growth Mindset), and driving continuous operations in various departments. With a creative and analytical approach, I excel at problem identification and solution provision. Additionally, I excel in mentoring, training, and empowering teams to achieve exceptional performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager| Epic Owner

TCSL
06.2022 - Current
  • Plan, execute, and close projects on time, within scope, and budget
  • Define project objectives, deliverables, guard rails & success criteria
  • Manage risks, issues, and dependencies to ensure smooth project delivery
  • Coordinate cross-functional teams and stakeholders to achieve project goals
  • Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives)
  • Remove impediments and foster a self-organizing, high-performing team
  • Coach teams on Agile principles, practices, and frameworks
  • Ensure continuous improvement through retrospectives and feedback loops
  • Good knowledge on Service management processes related to Incident management, Change management, problem management as well as IT service lifecycle management, infrastructure optimization
  • Reaching to the stage of creating the Lean Business case and analysis requires collaboration among Business Owners, System Architects, Solution Architects, Product Management, Solution Management, Agile Teams
  • Take responsibility for the critical collaborations needed to analyze the epic and create the Lean business case
  • Guiding Portfolio Epics
  • Creating the Lean Business Case
  • Supporting the MVP's Development
  • Coordinating the Epic's Development
  • 18 Years of Experience in IT, a professional and solid leadership skills
  • Expertise in delivery management and agile methodologies, integrated Scaled agile values and principles
  • Facilitate a change by challenging the status quo to improve the working environment by improvising existing processes
  • Empower my teams by fostering self-organization and facilitating discussions to address gaps and removing impediments to progress
  • Focus on improving team efficiency by motivating, advocating for change (Growth Mindset)
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.

Project Manager| Service Delivery Manager

TCSL
01.2015 - 05.2022
  • Managed projects from procurement to commission.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Provided detailed project status updates to stakeholders and executive management.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Facilitated workshops to collect project requirements and user feedback.
  • Analyzed project performance data to identify areas of improvement.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
  • Advised clients on methods, technologies, process improvements and training that would increase overall business potential.

Education

Master of Science - Computer Applications Development

Chennai University
Chennai
08-2005

Skills

  • Lean Portfolio Management (LPM)
  • Scaled Agile
  • Scrum
  • ITIL Service Delivery
  • Cyber Security
  • Audit & Compliance
  • Compliance monitoring
  • Progress reporting
  • Project planning
  • Customer relations
  • Vendor management
  • Budgeting and forecasting
  • Risk management
  • Project development and lifecycle
  • Project management

Selected Relevant Experience

  • Project Management/Epic Owner, Plan, execute, and close projects on time, within scope, and budget., Define project objectives, deliverables, guard rails & success criteria., Manage risks, issues, and dependencies to ensure smooth project delivery., Coordinate cross-functional teams and stakeholders to achieve project goals.
  • Scrum Master, Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives)., Remove impediments and foster a self-organizing, high-performing team., Coach teams on Agile principles, practices, and frameworks., Ensure continuous improvement through retrospectives and feedback loops., Good knowledge on Service management processes related to Incident management, Change management, problem management as well as IT service lifecycle management, infrastructure optimization.
  • Scrum Master and Project Manager, Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives)., Remove impediments and foster a self-organizing, high-performing team., Ensure continuous improvement through retrospectives and feedback loops., Reaching to the stage of creating the Lean Business case and analysis requires collaboration among Business Owners, System Architects, Solution Architects, Product Management, Solution Management, Agile Teams., Take responsibility for the critical collaborations needed to analyze the epic and create the Lean business case., Guiding Portfolio Epics., Creating the Lean Business Case., Supporting the MVP's Development., Coordinating the Epic's Development.

Achievements And Awards

  • Reached the Top 50 in the 'TCS Top 10 Project Managers 2017 Contest (IT IS Category), 12/01/17
  • Best Potential Award in ICC Mumbai, 01/01/18
  • Presented best Project Lead awards during ITIS Town hall meet, 01/01/19
  • Published Contextual Master paper, 12/01/20
  • Best Team award from Cisco Alliance Team - Cisco Audit

Expertise And Certification Summary

Scrum Master/ Project Manager, Lean Portfolio Management (LPM), Scaled Agile, Scrum, ITIL Service Delivery, PSM 2 Certified, PRINCE2 Foundation certification, Microsoft Azure Fundamentals (AZ-900) Certification, ITIL V4: Foundation

Certification

· PSM II

· PRINCE2 Foundation certification

· Microsoft Azure Fundamentals (AZ-900) Certification

· ITIL 4: Foundation

Timeline

Project Manager| Epic Owner

TCSL
06.2022 - Current

Project Manager| Service Delivery Manager

TCSL
01.2015 - 05.2022

Master of Science - Computer Applications Development

Chennai University

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