Summary
Skills
Work History
Education
Timeline
Languages
Generic

Ahmed Elsayed

Diemen,NH

Summary

Dynamic professional with extensive experience as a First Aid Provider in Egypt and Ukraine, excelling in fracture management and client education. Proven ability to enhance safety protocols and improve emergency response strategies. Bilingual in English and Arabic, with strong problem-solving skills and a commitment to quality assurance in high-pressure environments.

Experienced with assessing and responding to medical emergencies in diverse environments. Utilizes problem-solving and communication skills to provide immediate and effective first aid care. Knowledge of maintaining calm and control in high-pressure situations, ensuring optimal patient outcomes.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Diligent Desired Position with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.

Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

Skills

  • Fracture management
  • Infection control
  • Wound care
  • AED operation
  • Speaking English and Arabic and Russian and Ukrainian
  • Problem-solving
  • Quality assurance
  • Planning and execution
  • Cost analysis
  • Attention to detail
  • Sales skills
  • Process analysis
  • Marketing
  • Change management
  • Mastery of PowerPoint
  • Time management
  • Clear communication
  • Collaborative teamwork
  • Client relationship management
  • Analytical problem solving
  • Report writing
  • Workflow optimization
  • Microsoft office expertise
  • Industry knowledge
  • Analytical thinking
  • Delivery assurance
  • Management coaching
  • Goal setting
  • Staff management
  • Business planning
  • Safety regulations
  • Assessments
  • Kayako support ticketing system
  • Work product development

Work History

Assistant

In Macdonald’s In Netherland
2025 - 2025
  • Assisted in daily operations to ensure efficient service delivery and customer satisfaction.
  • Supported team members by maintaining cleanliness and organization of workstations and dining areas.
  • Handled customer inquiries, providing accurate information on menu items and promotions.
  • Collaborated with kitchen staff to streamline food preparation processes, enhancing service speed.
  • Monitored inventory levels and assisted in restocking supplies to maintain operational efficiency.
  • Ensured compliance with health and safety regulations, contributing to a safe working environment.
  • Adapted quickly to changing priorities during peak hours, maintaining focus on quality service delivery.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.

Driver Specialist

In Nova Poshta and Uber Eats
2019 - 2023
  • Operated various vehicle types, ensuring safe and timely deliveries.
  • Monitored vehicle maintenance schedules to enhance operational efficiency.
  • Navigated routes using GPS technology to optimize delivery times.
  • Assisted in training new drivers on safety protocols and procedures.
  • Maintained accurate logs of deliveries and vehicle inspections for compliance.
  • Collaborated with team members to resolve delivery issues effectively.
  • Provided exceptional customer service during interactions at delivery points.
  • Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
  • Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
  • Resolved logistical challenges by coordinating closely with other departments, fostering a collaborative work environment.
  • Optimized load configurations within the truck for balanced weight distribution and efficient space utilization.
  • Provided superior customer service by handling inquiries courteously and resolving issues efficiently.

Receptionist Assistant

In Ukraine Odessa
2024 - 2024
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Provided administrative support, including answering phone calls and directing inquiries to appropriate staff.
  • Maintained accurate records of client interactions and appointments using office management software.
  • Coordinated communication between departments to streamline information flow and enhance service delivery.
  • Assisted in managing office supplies inventory, contributing to cost-effective procurement practices.
  • Developed filing systems for document organization, improving accessibility and retrieval efficiency.
  • Supported the onboarding process for new staff by preparing orientation materials and guiding them through procedures.
  • Fostered a welcoming environment for clients and visitors, enhancing overall customer satisfaction with services provided.

Sales Assistant

In Kiev Ukraine Shop Caramel and Macfox
2020 - 2022
  • Assisted customers in product selection and inquiries to enhance shopping experience.
  • Managed inventory organization and restocking to maintain product availability.
  • Supported sales team by processing transactions accurately and efficiently.
  • Collaborated with colleagues to ensure store cleanliness and visual merchandising standards.

Security Officer

In Hotel Of Erup In Kirivograd City In Ukraine And In Town Arab Hotel In Egypt
2019 - 2020
  • Monitored premises to ensure safety and security of guests and staff.
  • Conducted regular patrols to identify and mitigate potential risks.
  • Responded promptly to emergency situations, ensuring proper protocols were followed.
  • Assisted in training new security personnel on operational procedures and safety measures.

First Aid Provider

In Egypt And Ukraine
  • Administered first aid to individuals in emergency situations, ensuring quick and effective response.
  • Educated clients on basic first aid techniques and safety protocols during workshops.
  • Conducted routine safety checks to maintain equipment readiness and compliance with health standards.
  • Collaborated with local authorities to enhance community awareness of health emergencies and response strategies.
  • Developed training materials for new staff on first aid procedures and emergency response techniques.
  • Evaluated incident reports to identify trends and improve future response strategies effectively.

Education

M.D. -

Donetsk Medical National University
Egypt
04.2021

Timeline

Assistant

In Macdonald’s In Netherland
2025 - 2025

Driver Specialist

In Nova Poshta and Uber Eats
2019 - 2023

Receptionist Assistant

In Ukraine Odessa
2024 - 2024

Sales Assistant

In Kiev Ukraine Shop Caramel and Macfox
2020 - 2022

Security Officer

In Hotel Of Erup In Kirivograd City In Ukraine And In Town Arab Hotel In Egypt
2019 - 2020

First Aid Provider

In Egypt And Ukraine

M.D. -

Donetsk Medical National University

Languages

Arabic and English and Russian and Ukrainian
Advanced (C1)

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Ahmed Elsayed