AHMED ALSHAMMARI
Data Privacy Governance And Team Building Coordinator
KUWAIT
Summary
I am committed, caring and friendly Human being with a great passion for helping people of all ages. I have previous experience in supporting a variety of employees from different culture at workplace. I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I am eager to learn, I enjoy overcoming challenges, excellent communication skills, both written and oral, and I enjoy working with a variety of different people. Finally, I have a huge interest and passion for Clinical Psychology and mental health.
Overview
17
17
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Mental Health Support Worker
CHEVRON
KUWAIT
07.2022 - Current
- Delivered individualized counseling services to clients working through issues such as work load stress and lack motivation.
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Educated clients and families about mental health issues, treatments and resources.
- Facilitated support groups for clients to discuss issues related to mental health.
- Developed and implemented activities to help clients develop social and independent living skills.
Team Building Activities Coordinator
CHEVRON
KUWAIT
01.2020 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided professional services and support in a dynamic work environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to develop and implement creative solutions to complex problems.
- Build mutually beneficial, long-term relationships with key stakeholders and improve existing relationships.
- Maintain positive workplace culture through team building activities.
- Conduct a safety moment meeting on mental health to promote a positive environment workplace.
- Work closely with employees to promote healthy thinking strategy.
- Conduct a monthly leader management conference to discuss the impact of poor nutrition on our brain and performance.
- Encourage Peer-to-Peer support, congratulation, and appreciation.
- Exercise positive thinking together.
- Provide an educational mental health session to management.
- Talk to leadership team about the importance of mental health.
- Encourage the practicing of empathy with employees.
Data Privacy Governance Analyst
CHEVRON
KUWAIT
01.2020 - Current
- Paid attention to detail while completing assignments.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong communication and organizational skills through working on group projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Network Support Engineer
CHEVRON
KUWAIT
10.2014 - 11.2020
- Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Supported users in setup and configuration of wireless bridge networks.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Designed and evaluated WAN and LAN connectivity technologies.
- Diagnosed and executed resolution for network and server issues.
- Provided faculty and staff with security software and network configuration support.
Desktop Support Analyst
CHEVRON
KUWAIT
09.2006 - 05.2011
- Worked with third-party vendors to resolve issues with hardware or software covered by annual maintenance agreements.
- Troubleshot various technical issues dealing with printers, network and phone systems.
- Provided on-site and remote technical support to users.
- Maintained, analyzed, troubleshot and repaired computer systems, hardware and computer peripherals.
- Coordinated with vendors to obtain necessary components and maintain smooth operations.
- Directly supported in-house service ticket software for non-emergency user-related issues.
- Installed and maintained Windows and desktop software, service packs, patches and anti-virus updates for 700 clients.
- Tested new software and hardware prior to deployment.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
- Configured and tested new software and hardware.
Education
Master of Science - Clinical Psychology
University Of Northumbria Newcastle
UK 09.2022 - Current
Ph.D. - Cultural Psychology And Management
University Of Bolton
Manchester,UK 09.2015 - 09.2021
Bachelor of Science - Computer Networking And Telecommunications
University Of Bolton
Greater Manchester ,UK 09.2011 - 09.2014
Foundation Certificate - Nutrition Sciences
Stanford Center For Health Education
USA 08.2021 - 10.2021
Associate of Applied Science - Computer Engineering
Technological Studies Collage
KUWAIT 09.2004 - 09.2007
Professional Training - Rational Emotive Behavior Therapy REBT
Albert Eliss Institute
NewYork, USA 12.2022 - 04.2023
Diploma - Mental Health And Wellness
The Academy of Modern Applied Psychology
Udemy 09.2022 - 11.2022
Skills
Communication Skills
Training and fitness
I have been always passionate about health and fitness. Healthy mind comes in a healthy body. I have been in the health and fitness for over 17 years and ever since it is my life style and part of my personality. I have mentored and coached many people in this domain and I have changed many people's life through encouragement and motivation.
Timeline
Professional Training - Rational Emotive Behavior Therapy REBT
Albert Eliss Institute
12.2022 - 04.2023
Master of Science - Clinical Psychology
University Of Northumbria Newcastle
09.2022 - Current
Diploma - Mental Health And Wellness
The Academy of Modern Applied Psychology
09.2022 - 11.2022
Mental Health Support Worker
CHEVRON
07.2022 - Current
Foundation Certificate - Nutrition Sciences
Stanford Center For Health Education
08.2021 - 10.2021
Team Building Activities Coordinator
CHEVRON
01.2020 - Current
Data Privacy Governance Analyst
CHEVRON
01.2020 - Current
Ph.D. - Cultural Psychology And Management
University Of Bolton
09.2015 - 09.2021
Network Support Engineer
CHEVRON
10.2014 - 11.2020
Bachelor of Science - Computer Networking And Telecommunications
University Of Bolton
09.2011 - 09.2014
Desktop Support Analyst
CHEVRON
09.2006 - 05.2011
Associate of Applied Science - Computer Engineering
Technological Studies Collage
09.2004 - 09.2007
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