Agnieszka Wojdyla
KYC Analyst
Rotterdam
Summary
Detail-focused KYC Analyst committed to accuracy, regulatory standards, and conducting thorough background checks.
Overview
3
3
years of professional experience
Work History
KYC Analyst
Adyen
08.2022 - Current
- Managed a high volume of client data, maintaining strict confidentiality and adhering to internal policies for information handling.
- Performed quality assurance checks on completed customer files, ensuring accuracy and completeness before submission for review or approval.
- Provided training to new team members on KYC procedures, resulting in increased productivity and effectiveness.
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
- Interpreted evidence from multiple tools and systems to determine legitimacy of customer behavior.
Inside Sales Representative
Scientific Volume Imagining
03.2021 - 08.2022
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Education
Bachelor of Science - Psychology
Tilburg University
Tilburg, Netherlands 04.2001 -
Languages
English
Full professional proficiency
Polish
Native proficiency
Timeline
KYC Analyst
Adyen
08.2022 - Current
Inside Sales Representative
Scientific Volume Imagining
03.2021 - 08.2022
Bachelor of Science - Psychology
Tilburg University
04.2001 -