Summary
Overview
Work History
Education
Languages
Timeline
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Agnieszka Wojdyla

Agnieszka Wojdyla

KYC Analyst
Rotterdam

Summary

Detail-focused KYC Analyst committed to accuracy, regulatory standards, and conducting thorough background checks.

Overview

3
3
years of professional experience

Work History

KYC Analyst

Adyen
08.2022 - Current
  • Managed a high volume of client data, maintaining strict confidentiality and adhering to internal policies for information handling.
  • Performed quality assurance checks on completed customer files, ensuring accuracy and completeness before submission for review or approval.
  • Provided training to new team members on KYC procedures, resulting in increased productivity and effectiveness.
  • Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
  • Interpreted evidence from multiple tools and systems to determine legitimacy of customer behavior.

Inside Sales Representative

Scientific Volume Imagining
03.2021 - 08.2022
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
  • Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.

Education

Bachelor of Science - Psychology

Tilburg University
Tilburg, Netherlands
04.2001 -

Languages

English

Full professional proficiency


Polish

Native proficiency 

Timeline

KYC Analyst

Adyen
08.2022 - Current

Inside Sales Representative

Scientific Volume Imagining
03.2021 - 08.2022

Bachelor of Science - Psychology

Tilburg University
04.2001 -

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Agnieszka WojdylaKYC Analyst