Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Agnieszka  Orłowska

Agnieszka Orłowska

Rentmeesterlaan 36

Summary

I am a communicative and organized professional with extensive experience in customer-facing roles across the catering, retail, and medical sectors. My strengths include professionalism when dealing with demanding clients, multitasking, and an ease in building rapport. I have a proven track record in teamwork and customer needs analysis. My experience in the pharmaceutical industry has taught me exceptional attention to detail and a high sense of responsibility for the customer's well-being

Overview

15
15
years of professional experience

Work History

Service Crew Member

Mc Donalds
01.2025 - Current

Working in a high-volume environment has taught me effective time management, teamwork, and how to maintain the highest service standards even in stressful situations. I possess strong communication skills and a natural ability to build rapport, which translates directly into positive customer experiences.

Office Cleaner

GOM
10.2022 - 01.2025

Ability to effectively organize work under time pressure and prioritize tasks to ensure the highest standards of service.

Highly self-reliant with extensive experience working in compliance with strict safety procedures and maintaining confidentiality of sensitive information.

Strong quality orientation and attention to detail, contributing to a professional company image and ensuring high levels of customer satisfaction

Order Picker

Unipharma
08.2020 - 03.2022

Detail-oriented Order Picker with experience in the health food and pharmaceutical industry. Skilled in accurate order fulfillment, inventory control, and handling sensitive products. Committed to maintaining high quality standards and efficiency in a fast-paced warehouse environment

Housekeeping Cleaner

City Hotel Wood
07.2020 - 11.2020

Hardworking and detail-oriented Room Attendant with experience in the hospitality sector. Proven ability to maintain high standards of cleanliness and room aesthetics while ensuring guest satisfaction. Reliable, discreet, and efficient in time management, even in high-pressure environments

Sorting Employee

PostNl Goes
02.2020 - 07.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Housekeeping

Hotel Wigwam
03.2019 - 11.2019
  • Contacted housekeeping staff when guests vacated rooms for upkeep or cleaning.
  • Expedited case turnover times by effectively collaborating with housekeeping staff on room preparation tasks.
  • Improved team efficiency by implementing streamlined housekeeping processes and procedures.
  • Performed general housekeeping duties by organizing and tidying warehouse.

Sorting Employee

PostNl Goes
07.2018 - 10.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Production Worker

Univeg/Greenyard Waddinxven
01.2018 - 07.2019
  • Operated machinery for efficient production processes, ensuring compliance with safety standards.
  • Conducted quality inspections on finished products to maintain high standards of output.
  • Collaborated with team members to streamline workflow and enhance operational efficiency.
  • Maintained cleanliness and organization of work areas to promote a safe working environment.

Pharmacy Technician

Pharmacy ,, Dbam O Zdrowie"
09.2014 - 12.2017
  • Processed prescription orders accurately and efficiently to ensure timely patient care.
  • Assisted pharmacists in medication preparation and dispensing, adhering to safety protocols.
  • Maintained inventory levels by conducting regular stock checks and managing supplies.
  • Educated patients on proper medication usage and potential side effects to enhance understanding.

Seller

,,Migros"
08.2013 - 08.2014
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained inventory levels by organizing stock and conducting regular audits.
  • Operated point-of-sale systems efficiently to process transactions accurately.
  • Collaborated with team members to ensure store cleanliness and organization standards were met.

Seller

Store ,,A-Z"
10.2011 - 08.2013

Production Worker

,,Korona "S.A
08.2010 - 08.2011
  • Operated machinery for efficient production processes, ensuring compliance with safety standards.
  • Conducted quality inspections on finished products to maintain high standards of output.
  • Collaborated with team members to streamline workflow and enhance operational efficiency.
  • Maintained cleanliness and organization of work areas to promote a safe working environment.

Education

J.D. -

PHARMACERIS
Wroclaw

High School Diploma - Managemeny Profile

Zespol Szkol Nr 2
Wieluń
2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Verbal communication

Languages

Polish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Dutch
Intermediate (B1)

Timeline

Service Crew Member

Mc Donalds
01.2025 - Current

Office Cleaner

GOM
10.2022 - 01.2025

Order Picker

Unipharma
08.2020 - 03.2022

Housekeeping Cleaner

City Hotel Wood
07.2020 - 11.2020

Sorting Employee

PostNl Goes
02.2020 - 07.2020

Housekeeping

Hotel Wigwam
03.2019 - 11.2019

Sorting Employee

PostNl Goes
07.2018 - 10.2019

Production Worker

Univeg/Greenyard Waddinxven
01.2018 - 07.2019

Pharmacy Technician

Pharmacy ,, Dbam O Zdrowie"
09.2014 - 12.2017

Seller

,,Migros"
08.2013 - 08.2014

Seller

Store ,,A-Z"
10.2011 - 08.2013

Production Worker

,,Korona "S.A
08.2010 - 08.2011

J.D. -

PHARMACERIS

High School Diploma - Managemeny Profile

Zespol Szkol Nr 2
Agnieszka Orłowska