Agata Pęcak
Amsterdam
Summary
Hardworking employee enthusiastic about learning many fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Rituals Cosmetics
09.2023 - Current
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Trained new employees on proper protocols and customer service standards.
- Participated in store resets, ensuring a fresh look for each season or promotional event.
- Worked with store merchandisers to implement new displays, promotions and store layout changes.
Sales Expert
House Of Rituals
01.2023 - 09.2023
- Worked closely with shift manager to solve problems and handle customer concerns.
- Organized and tracked departmental receipt flow for new and reordered merchandise.
- Managed installation of visual merchandising displays under the supervision of Visual Merchandiser
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
Sales Advisor
House Of Rituals
11.2021 - 01.2023
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Customer Service Representative
Majorel Amsterdam, Netflix
04.2020 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Effectively communicated with customers about account changes, new products or services and potential upgrades.
Sales Associate
DagART Art Gallery
06.2017 - 03.2019
- Create, edit and proofread materials pertinent to galleries including advertisements, calendars of events and brochures
- Organized and maintained exhibition spaces, contributing to a visually appealing environment for guests.
- Managed inventory of exhibition materials, ensuring adequate supplies were available for each event.
Education
Master of Arts - Fine Arts
University of Rzeszów
Rzeszów, Poland07.2018
Bachelor of Arts - Fine Arts
University of Rzeszów
Rzeszów, Poland09.2016
Skills
- Flexible & Adaptable
- Self-motivated
- Multitasking Abilities
- Staff Management
- Orientation and training
- Fine Art Skills
- Adobe Photoshop
- Gallery and Exhibit Preparation
- Languages: Native Polish, English C1, Dutch A2 - Learning in process
Timeline
Assistant Store Manager
Rituals Cosmetics
09.2023 - Current
Sales Expert
House Of Rituals
01.2023 - 09.2023
Sales Advisor
House Of Rituals
11.2021 - 01.2023
Customer Service Representative
Majorel Amsterdam, Netflix
04.2020 - 12.2020
Sales Associate
DagART Art Gallery
06.2017 - 03.2019
Master of Arts - Fine Arts
University of Rzeszów
Bachelor of Arts - Fine Arts
University of Rzeszów
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