Multilingual humanitarian expert with 15+ years of experience leading protection and local integration programs across Latin America. Proven ability to coordinate multi-stakeholder initiatives with governments, NGOs, and donors. Skilled in project management, durable solutions, AGD mainstreaming, and private-sector engagement. Committed to inclusive policy and sustainable development in displacement settings.
Overview
18
18
years of professional experience
Work History
Associate Durable Solutions Officer
UNHCR – Mexico City
Mexico City
07.2021 - 03.2025
Coordinated the Local Integration Program in Mexico benefiting 50,000+ refugees.
Developed and scaled 'Tú Sí Puedes' employment access initiative for diverse profiles.
Led partnerships with COMAR, INM, private sector and civil society to institutionalize AGD-based solutions.
Designed monitoring tools and conducted policy dialogue for integration pathways.
Promoted foster refugee inclusion within the Local Integration Program; established partnerships with football and baseball clubs to integrate refugee families into local community activities
Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
Assistant Protection Officer
UNHCR – Venezuela
Venezuela
02.2015 - 06.2021
Implemented GBV and Child Protection programming in remote areas.
Led the UNHCR Safe Spaces Network working with youth, women, civil society, and UNFPA to implement GBV and Child protection prevention and response activities.
Coordinated youth leadership and mobilization building and supporting 4 active youth networks that implemented community activities such as forums, film screenings, and sports events.
Secured two consecutive Youth Initiative Fund grants from UNHCR to finance youth-led projects and training spaces.
Designed and delivered awareness campaigns as part of the Safe Spaces Network using accessible and youth-friendly formats.
Coordinated over 40 actors in multisectoral protection response during COVID-19.
Managed crisis situations calmly under pressure while directing appropriate actions during emergency responses.
Child Protection Counselor
Child Protection Council – Venezuela
Venezuela
06.2011 - 01.2015
Managed 100+ weekly cases (BIAs & BIDs) with a rights-based, child-sensitive approach.
Strengthened family engagement and advocated for protective policies.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
Child Protection Advocate
Foundation 'Niños del Sol' – Venezuela
Venezuela
05.2007 - 05.2011
Led training programs for child protection officers.
Promoted awareness on children’s rights and family-based care in community and school settings.
Mediated family conciliation cases.
Delivered friendly service and offered expert support in every interaction.
Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Assisted with applications and collected required paperwork to help individuals register for supportive services.
Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.