Adérito De Jesus Chipepe
Coimbra
Summary
Dynamic professional with proven expertise in order picking and customer support, honed at GXO Logistics. Recognized for enhancing order accuracy and resolving complex customer issues effectively.
Offering dependable and hardworking approach with genuine interest in developing skills within heavy machinery and equipment operation. Brings solid understanding of safety standards and mechanical principles, demonstrating ability to swiftly adapt to new systems and technologies.
Ready to use and develop technical and mechanical skills.
Developed exceptional communication and customer service skills in high-volume, customer-focused environment. Proven ability to resolve complex issues and maintain composure under pressure. Seeking to transition into new field, leveraging strong problem-solving and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Order Picker
GXO Logistics
04.2025 - Current
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Call Center Representative
TAP Air Portugal
07.2023 - 08.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Equipment Operator
Dan Cake Factory
03.2022 - 09.2022
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Completed minor repairs and replacements of equipment parts to restore functionality.
Education
No Degree - Electrical, Electronics And Communications Engineering
Universidade De Coimbra
Portugal06-2026
Skills
- Picking accuracy
- Equipment operations
- Proficient with [equipment]
- Customer support
- Customer service
Languages
English
Advanced (C1)
Portuguese
Bilingual or Proficient (C2)
Timeline
Order Picker
GXO Logistics
04.2025 - Current
Call Center Representative
TAP Air Portugal
07.2023 - 08.2024
Equipment Operator
Dan Cake Factory
03.2022 - 09.2022
No Degree - Electrical, Electronics And Communications Engineering
Universidade De Coimbra
Similar Profiles
Leslie GriffithLeslie Griffith
Warehouse Lead at GXO Logistics (Formerly XPO Logistics)Warehouse Lead at GXO Logistics (Formerly XPO Logistics)
BILL CASEYBILL CASEY
Material Handler/Trainer at Hilco Vision, Belflex Staffing, ZF steering, Bosch Automotive, Pepsico, The Job Center, DHL, Westrock, Novolex Duro Bag, Prologistix, GXO Logistics, Perfetti VanMelle, Jabil, Crane WorldWide LogisticsMaterial Handler/Trainer at Hilco Vision, Belflex Staffing, ZF steering, Bosch Automotive, Pepsico, The Job Center, DHL, Westrock, Novolex Duro Bag, Prologistix, GXO Logistics, Perfetti VanMelle, Jabil, Crane WorldWide Logistics
Matthew ParedesMatthew Paredes
Forklift Operator at XPO Logistics, Gxo LogisticsForklift Operator at XPO Logistics, Gxo Logistics
Jesse JohnsonJesse Johnson
Reach Truck Operator at XPO Logistics, Gxo LogisticsReach Truck Operator at XPO Logistics, Gxo Logistics
Luís OliveiraLuís Oliveira
Master thesis student at Center for Neuroscience and Cell Biology - Gene and Stem Cell Therapies for the BrainMaster thesis student at Center for Neuroscience and Cell Biology - Gene and Stem Cell Therapies for the Brain