Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Blogs
Conferencescourses
Volunteer Experience
Timeline
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Abhishek Mishra

Abhishek Mishra

Amsterdam

Summary

Innovative and goal-oriented Management professional committed to Payments . Dedicated team player skilled at mediation and conflict resolution.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Director Product Management

HCL
08.2019 - Current
  • Leading Payments, Risk & Compliance practice for EMEA & APAC financial solutions team
  • Leading Payment initiative for Zing (HSBC subsidiary )including SEPA integration and new country expansion. Launched in UK and expanding to the Netherlands and Singapore in 2024
  • Implementation of payment technologies such as 3D-Secure authentication, payment authorization and tokenization, mobile payments and wallets
  • CPO for payment observability product icontrol for HCL

Director Product Management( Digital Products)

TATA Communications
06.2017 - 09.2018
  • Led team of 25 people
  • Launched Data science and Hybrid cloud services generating additional 2 million USD revenue
  • Revised GTM strategy to increase footprints in Middle East, Europe and ASEAN regions increasing revenue by 20%
  • Restructured pricing making it more competitive resulting in getting 60% more orders in H2 of year
  • Managed Strategic partnership with Microsoft, AWS, Redhat, NetApp, Google and Intel.

Senior Manager Product (CPO New Country Exapnsion)

PayPal
10.2009 - 05.2017
  • Led team of 6 people
  • Leading Onboarding and country expansion product team for payments expanding in 13+ new markets
  • Build and launch Merchant Payments solutions in new markets
  • Improved onboarding experience, increasing sign up rates by 10%
  • Streamlining payment settlement to new markets and regulatory compliance
  • Developed Risk based AML model, reducing drop off rate by 30%
  • Mentoring startups in PayPal Fintech Lab spinning of startup for online dispute resolution.

Senior Manager Product & Marketing

Skelta Software
10.2007 - 02.2009
  • Led team of 6 people
  • Spearheaded OEM partnership with BPO, increasing banked revenue from USD 30K to USD 1.5 million
  • Launched Accounts Payable, Regulatory compliance, e-Governance and Document Management as new product line.

Business Solutions Manager

Aryan Computech
07.2006 - 10.2007
  • Established BPM consultancy Partnering with Skelta, PEGA and K2 resulting in 30% growth of revenue.

Senior Business Analyst (LOB)

IBS Software services
11.2005 - 07.2006
  • Launched the supply chain products for Oil & Gas across 30 locations in Shell.

Astt Marketing Manager

Indian Oil
02.2001 - 10.2005

Education

MBA -

IE BUSINESS SCHOOL SPAIN
Madrid

MTech -

IIT BHU

Skills

  • Product Management
  • Marketing
  • Payments
  • Financial Crime
  • KYC
  • AML
  • Strategic Partnership
  • Machine Learning
  • GTM Plan
  • Agile Methodology
  • Requirement Analysis
  • Data Science
  • Digital Strategy
  • Customer Experience
  • People Management
  • Innovation

Certification

  • Sustainability Data Pathway, Sustainability Unlocked
  • Brand and Product Management, IE University
  • User Centric Innovation, Human Factors International
  • Global Business Management, UCLA Anderson school of Management
  • Data Scientist Tool Box (Coursera), John Hopkins University
  • SAS VIYA Certification, Coursera Data Sciences

Accomplishments

  • Innovator award, 08/2010, PayPal
  • Achievers League, 08/2021, HCL

Languages

English
Hindi
Dutch
Sanskrit

Blogs

  • The European Instant Payment Revolution, linkedin.com
  • ISO 20022 Implementation, linkedin.com
  • Disrupting AML solutions, Jan 2020
  • Risk Management in BPM, Jan 2021
  • Mitigating Financial Crime Threats Through Behavioral Analysis, Feb 2023
  • DeFi Regulatory Challenges, March 2023
  • CENTRAL BANK DIGITAL CURRENCY(CBDC), March 2023

Conferencescourses

  • AFB Banking Association, Conference
  • IQPC LONDON Anti Financial Crime Exchange, Conference
  • IQPC APAC Financial Crime Conference, Conference
  • SOCSPRO IIT Indore, Conference

Volunteer Experience

RAMAKRISHNA MISSION SINGAPORE, 02/2015, 08/2017, Singapore, Welfare of orphan boys and boys with troubled family history

Timeline

Senior Director Product Management

HCL
08.2019 - Current

Director Product Management( Digital Products)

TATA Communications
06.2017 - 09.2018

Senior Manager Product (CPO New Country Exapnsion)

PayPal
10.2009 - 05.2017

Senior Manager Product & Marketing

Skelta Software
10.2007 - 02.2009

Business Solutions Manager

Aryan Computech
07.2006 - 10.2007

Senior Business Analyst (LOB)

IBS Software services
11.2005 - 07.2006

Astt Marketing Manager

Indian Oil
02.2001 - 10.2005

MBA -

IE BUSINESS SCHOOL SPAIN

MTech -

IIT BHU
Abhishek Mishra