ABDULMOHSEN ALDEHAIM
Eindhoven,,NB
Summary
Recent graduate with a Bachelor's degree in Business Administration, specializing in Information Management. Highly motivated to support organizations by leveraging academic training and practical experience in data analysis and information systems. Passionate about transforming data into actionable insights to drive decision-making. Seeking opportunities to contribute to data-driven projects and grow as a Data Analyst.
Overview
1
1
year of professional experience
Work History
Internship: Quality Data Analyst Consumer Care
Philips Healthcare.
03.2023 - 12.2023
- Job Specifications: Quality, Regulatory and Compliance. Checking all agent performance in each Contact Center worldwide with customer experience. Improve or change requests on Guidance Documentation Agent Practices.
- Side Projects: Training tool for agents and Troubleshooting steps solutions. Translating Safety Keywords Definitions from English to Arabic and vise versa to agents
- Tools: Salesforce Reporting, Advance Excel & VBA Programming, Power BI, Microsoft Office 365 Applications.
Education
BBA - Information Management
WITTENBORG UNIVERSITY OF APPLIED SCIENCES
Apeldoorn, Netherlands.01-2025
Skills
- Business & Data Analysis
- Information Systems Management
- Risk Analysis
- Market Research Analysis
TOP ACADEMIC EXPERIENCE
JASP Application: Conducted statistical analysis for academic research projects.
Microsoft Office 365: Proficient in Excel, Word, PowerPoint, and other tools for business analysis and reporting.
WordPress & LocalWP: Developed and managed websites for academic and personal projects.
Qualitative & Quantitative Research: Designed and executed research studies, analyzed data, and presented findings.
Open-End & Close-End Questionnaires: Created and analyzed surveys to gather insights for business and academic purposes.
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)
Hobbies and Interests
- Health & Personal Well-Being.
- Research Analysis in Fitness Science.
- Travel Adventure & Exploration.
- Evidence-Based Learning & Knowledge Exploration.
- Strategic Analysis & Tactical Collecting.
Timeline
Internship: Quality Data Analyst Consumer Care
Philips Healthcare.
03.2023 - 12.2023
BBA - Information Management
WITTENBORG UNIVERSITY OF APPLIED SCIENCES
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