Md Abdullah Ahmed
Freelancer
Amsterdam
Summary
With a proven track record at Assila, a Luxury Collection Hotel, I excel in hospitality service and kitchen management, enhancing operational efficiency and customer satisfaction. Leveraging strong work ethic and problem-solving skills, I've successfully led teams to exceed housekeeping standards, establishing trust through exceptional service.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Freelancer
Four Party Agency
Amsterdam, North Holland
04.2024 - Current
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
- Assisted head chef in cooking dishes according to ingredients.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Front Desk Receptionist
Habitas Resort Al Ula
01.2021 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Housekeeping Supervisor
Assila, a Luxury Collection Hotel
03.2018 - 12.2020
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Education
BBA - Business Administration
University of Applied Sciences Europe
Amsterdam, Netherlands 04.2001 -
Skills
Strong work ethic
Hospitality service expertise
Food preparation
Kitchen management
Event planning
Problem-solving
Customer service
Additional Information
Love to explore new places and do unusual stuff for fun. I see everything from both perspectives, so I enjoy experiencing life from different angles, embracing new cultures, and stepping out of my comfort zone to try things most people wouldn’t.
Timeline
Freelancer
Four Party Agency
04.2024 - Current
Front Desk Receptionist
Habitas Resort Al Ula
01.2021 - 01.2023
Housekeeping Supervisor
Assila, a Luxury Collection Hotel
03.2018 - 12.2020
BBA - Business Administration
University of Applied Sciences Europe
04.2001 -
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