Abdallah Fadi
Amman
Summary
Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.
Overview
2025
2025
years of professional experience
Work History
Technical Consulting Engineer
Cisco TAC
11.2022 - Current
- Served as VPN TAC Engineer for Cisco at Estarta for nearly 2 years, gaining extensive technical expertise.
- Recognized as a valuable team member for expertise in lab reproductions and troubleshooting.
- Skilled in delivering training sessions to enhance team knowledge and technical proficiency.
Front-End Web Developer
PEAK JO
12.2019 - 12.2021
- Adding Functionalities to their Educational Website like Quizzes, Promo codes, Certificates in addition to expanding their database structure to include other user types like Teachers
- Contributed to the development of an examination platform (PEAK Evaluate) using advanced technologies to build a single-page application, reducing resource usage and hosting costs. Developed a scalable, well-structured database while enhancing the platform's user experience and accessibility.
Graduation Project
The Hashemite University
- In our final year of university, we transitioned to online education due to the COVID-19 pandemic, facing challenges with existing educational platforms, particularly with their fragmented communication channels. To address these issues, we developed a social media platform to streamline communication between students and teachers, focusing on improving accessibility and user experience.
Education
Cisco Certifications
01.2024
Cisco Certificaitons
01.2024
Cisco Certificaitons
08.2022
Bachelor's Degree - Software Engineering
The Hashemite University
12.2021
Skills
- Implementation and management of Cisco Security and VPN technologies encompassing Cisco ASA, FTD (Firepower Threat Defense), and IOS Routers, ensuring robust network security and data protection
- Proficiency in deploying Site-To-Site VPN solutions utilizing IKEv1 and IKEv2 protocols to facilitate secure data communication
- Experience configuring VPN Clients and Client-less solutions, employing SSL and IKEv2 protocols for ensuring secure remote access
- Skillful installation and management of SSH and SSL certificates on ASA (Adaptive Security Appliance), FTD (Firepower Threat Defense), and Routers to fortify network security
- Proficient in VTI (Virtual Tunnel Interface), utilizing IKEv1/IKEv2 to establish secure routing and connectivity on routers
- Proficient in configuring and managing Dynamic Multi-point VPN (DMVPN) on Cisco routers
- Experience in integrating and configuring identity and access management solutions, including Active Directory, LDAP, SAML, Radius and Single Sign-On (SSO) technologies, bolstering user authentication and overall security measures
- Experienced in Cisco networking, specializing in TCP/IP, VLANs, DNS, and DHCP to ensure efficient and secure data transmission
- Proficient in diagnosing and resolving complex technical issues by adeptly troubleshooting network problems, analyzing logs, and employing diverse networking tools
- Exhibits a commitment to delivering exceptional customer service by effectively managing conflicts and handling intricate situations with finesse Known for a reliable and conscientious work ethic
- Demonstrates strong organizational abilities and excels in fostering positive interpersonal relationships
- Displays a strong commitment to continuous learning, thriving in demanding and high-pressure environments by excelling within tight time constraints
- Thrives in high-pressure scenarios, consistently delivering top-notch results while meeting strict deadlines
- Excels as a collaborative team player, showcasing proactive self-initiative and unwavering dedication to accomplishing objectives
Languages
Arabic
English
Timeline
Technical Consulting Engineer
Cisco TAC
11.2022 - Current
Front-End Web Developer
PEAK JO
12.2019 - 12.2021
Graduation Project
The Hashemite University
Cisco Certifications
Cisco Certificaitons
Cisco Certificaitons
Bachelor's Degree - Software Engineering
The Hashemite University
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